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DC Facilities Engineering Support

2 months ago

Malaga, Australia Fujitsu Full time

DC Facilities Engineering Support

Malaga, WA

We Are Fujitsu
We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.


About the role
We are looking for a Facilities Engineering Support to join our team in our Malaga Data Centre for Fujitsu. This role is a permanent role on a salary with benefits associated with shift work. Provides 24 x 7* support services to the data centre client base, visitors, contractors and other data centre roles.

This role is working on a shift roster pattern, the team provides 24X7 coverage. Shift work will consist of:

  • 2 x 12-hour day shifts.
  • 2 x 12-hour night shifts followed by 4 days off.
  • 20% Shift allowance on top of TRP.

Key Responsibilities

Certification

  • Awareness and compliance to all data centre certifications.

Customer Support

  • Escorting & Dedicated Supervision
  • Ad-Hoc Requests
  • Remote Hands Requests
  • Goods Receiving
  • Goods Collection
  • Equipment Movement & Staging
  • Tape Management
  • Operational Support (BAU)

DC Internal Systems

  • Monitoring of BMS system
  • Monitoring of CCTV system
  • Monitoring of Access Control systems
  • Updating Remote Hands workflow
  • Perform routine tasks in the Fujitsu DC Management systems as directed
  • Generating client and environmental reports as directed
  • Action all Transition to Zero Alarms
  • Updating Remote Hands workflow
  • Monitor DC Mailbox

Documentation

  • Ensure all documentation is maintained and updated whenever a change occurs. Including (but not limited to) the following:
  • Rack Layouts
  • Patching Plans
  • Floor Plans
  • Telco/MDF Service Records
  • Weekly Task List
  • Installed Racks
  • Switchboard Manifests
  • Asset Management

About You

Come and be part of a close-knit team in Malaga reporting into the Data Centre Manager. This role has a huge variety of tasks, and no two days will be the same

To hit the ground running we are ideally looking for someone with:

  • Previous experience within a Data Centre Environment relevant to facilities maintenance, security and/or implementation activities.
  • Hands on Network experience (Physical level, layer 1 cabling & data comms)
  • Experience with Telco Service and its physical delivery methods
  • Experience in a high availability data centre environment with critical SLAs
  • Experience in the installation of rack mounting servers & IT equipment

Technical Competencies

  • A demonstrated proficiency with Microsoft Office including Teams, Word, Excel and Outlook
  • Leverage the training and team knowledge to ensure proficiency in Fujitsu's change control and maintenance management system.
  • Have an understanding of critical site mechanical and electrical infrastructure in a high availability environment. Able to read facility manuals and site documentation and understand the as installed sate of the data centre.
  • Ability to navigate and operate the onsite BMS systems
  • Have an understanding of fire detection and suppression systems including VESDA
  • Knowledge of IT infrastructure including backup media management, basics cabling infrastructure and rack installations
  • Knowledge of site node room functions & Telco infrastructure such as IDF, MDF, cross-connects and uplinks
  • Availability to do rotational shift work to cover 24 X 7 requirements

Non-technical Competencies

  • The ability to motivate, develop and work within a team
  • Good verbal and written communication skills
  • Commitment to continuous improvement
  • Politeness, professionalism and good presentation
  • Effective communication skills
  • Process and procedural based work methods
  • Ability to adhere to agreed processes and procedures
  • Good attention to detail
  • High work ethic
  • Take accountability of your development and learning of the data centre and infrastructure (power, cooling, controls, etc)
  • Network cabling experience desirable

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

  • We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
  • We offer tailored career paths across our global organization to support your professional and personal growth.
  • Our customers trust us. We have an excellent reputation across the region and globally.
  • Best in-class reward and recognition programs flexible work, volunteering leave, and more.
  • We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from women and gender-diverse people; Aboriginal and Torres Strait Islander people; Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email careersapac@fujitsu.com.

Search Firm Representatives PLEASE READ:

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.