Business Support Services Officer

1 month ago


Parafield, Australia Silver Chain Group Limited Full time
  • Permanent full-time opportunity
  • Hybrid working model in the northern suburbs
  • Utilise your superb administration skills to keep the wheels turning

The opportunity

We have an exciting opportunity for an experienced Business Support Services Officer to join the team. This role will be responsible for providing high quality administrative support to the multi-disciplinary team across the metropolitan Service Delivery Centres within Operations SA.

Based at our northern Service Delivery Centre, no two days will be the same, as you manage and prioritise your own workload to meet established timeframes and business support expectations. 

Key responsibilities

Provide administrative support to the multi-disciplinary team which may include but is not limited to:

  • Provide support and assistance in relation to the co-ordination of meetings, including scheduling appointments (i.e. fleet bookings, team meetings, room bookings) with internal and external parties to support the Service Delivery Centres.
  • Ensure timely and accurate processing of client/employee/supplier documentation, including the filing, archiving and retrieval of files as required.
  • Coordinate stationery, client packs and medical stock levels effectively, minimising excess, or expired stock.
  • Accurate and timely processing of financial documentation including raising purchase orders and processing invoices.
  • Prepare and update spreadsheets and databases and maintaining data integrity and accuracy.
  • Provide relief administration support where required across the Service Delivery Centres to ensure continuation of operational needs.
  • Coordinate monthly reports as required for the Service Delivery Centres.
  • Assist Service Delivery Centres with onboarding and offboarding of team members.
  • Contribute to and implement continuous improvement activities to streamline processes and facilitate administrative efficiency.

About you

  • Demonstrated high-level administration skills to schedule meetings, prepare documentation and provide general administrative support to maintain smooth daily operations.
  • Demonstrated computer literacy in all aspects of Microsoft Office suite to create effective documentation and manage electronic diaries.
  • Well-developed communication (written, verbal and listening) and interpersonal skills including the ability to converse over the telephone and face-to-face in order to build effective relationships, respond appropriately to queries and liaise at all levels.
  • Demonstrated high-level time management and organisational skills to effectively plan and prioritise work tasks and meet scheduled deadlines.
  • Demonstrated ability to work effectively in a team environment and autonomously.
  • Demonstrated experience in a similar role.
  • A full Australian driver’s license.

Benefits

  • Salary Packaging options – earn up to $18,550 of your annual salary tax free
  • Comprehensive orientation
  • Employee assistance program

How to apply

To submit your application, and to view a copy of the Position Description, click ‘Apply’.

Based on RDNS Silverchain Group Policy, you will be required to provide evidence of your COVID-19 vaccinations, including booster requirements, or evidence of a medical exemption, to be considered for employment with Silverchain.

About Silverchain RDNS Group

RDNS, a part of Silverchain Group, is the leading provider of high-quality health and aged care in the homes of more than 105,000 Australians every year. As an employer of choice our greatest strength is our people, and we provide expert care for them with ongoing support, training, and career development opportunities.

Driven by our values of integrity, respect, trust, and compassion, we aspire to create a better home care system for all Australians. Silverchain is a proud member of the Diversity Council of Australia. We recognise the positive contribution that a diverse workforce makes to our organisation where individuals can be authentic, respected, and celebrated. We strongly encourage applications from Indigenous Australians, people of all ages, genders, abilities, and culturally diverse and linguistic backgrounds.

We reserve the right to commence the recruitment process and extend or withdraw this advertisement prior to the closing date.

Please note that unsolicited applications from agencies will not be accepted.



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