Employee Services Advisor

4 days ago

Camberwell, Australia Baptcare Full time

Employee Services Advisor

Full-time – Permanent

Camberwell, VIC

About Us

At Baptcare, we care. Our Mission and Vision are lived through our WE CARE Values: for our residents, customers, clients, partners, and supporters; with the very young through to the very old, the vulnerable, with families through all of life’s stages and challenges.

Baptcare is a purpose driven organisation working across Victoria, Tasmania, and South Australia. Focused on providing residential and community care for older people and support to children, families, and people with disability, financially disadvantaged people and people seeking asylum.

Our Values are Wellbeing, Ethics, Co-creating, Accountability, Respect and Effectiveness​. ​

About the Role

The purpose of the Employee Services Advisor role is to provide timely, accurate and best practice employee onboarding and contract management advice and services to all customers.

Working in collaboration with the Talent Acquisition team, the Employee Services Advisor is the point of contact for candidates joining the organisation. Through the delivery of knowledgeable and sound advice, the Employee Service Advisor ensures managers and employees have the information and support needed to meet operational and compliance requirements.

Key Accountabilities:

  • Provide candidates with a positive onboarding experience.
  • Advise managers and employees on employment matters, escalating to the Business Partnering team as required.
  • Process changes and updates in employment conditions.
  • Build collaborative relationships with stakeholders.
  • Work collaboratively and respectfully with your team, supporting all areas and asking for assistance as needed.
  • Ensure compliance with employment law, industry requirements and internal processes.
  • Contribute to reporting, communication, and planning.

About You

Working as part of a close-knit team, you collaborate with and support others, demonstrating respect in your day-to-day actions.

You will ideally bring the following:

  • Previous experience in an employment administration and advice role with a good working knowledge of employment law and industrial instruments.
  • Excellent communication and interpersonal skills, including the ability to build collaborative relationships with multiple and diverse stakeholders.
  • Excellent time management and organisational skills, with the ability to prioritise tasks.
  • Ability to work independently and to make a positive contribution in a team environment
  • Strong attention to detail with a strong results orientation.
  • Sound judgement and decision-making skills.

For You

Baptcare is focused on living our values, not just talking about them. You’ll find the culture at Baptcare is one of genuine respect, support, and positive intention. We work hard to achieve results through change, continuous improvement, and ongoing focus on providing the best service delivery to our stakeholders. 

Further, the successful candidate will receive:

  • A competitive salary, plus access to the tax benefits of salary packaging and novated leasing.
  • Hybrid working arrangements, attending the Camberwell office or sites as required.
  • Access to confidential counselling and support services.
  • Be part of an organisation and a team that is driven to make a difference to the lives of our vulnerable community members.

How to Apply

Click 'Apply Now' to submit your application. 

Only short-listed applicants will be contacted.

  • Applicants must have the right to work in Australia.
  • The successful applicant will be required to undergo a National Criminal History check.

If you require support with the application process, please contact gvenizelos@baptcare.org.au

At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs.

Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.

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