Business Process Analyst

6 days ago


Parramatta, Australia Ashdown People Full time

Our client, a fantastic NSW Government agency is currently looking for an Digital Access and Identity specialist in the digital space. This is a BAU position. So please make sure you are happy to do that.

We are looking for the following skills and experience:

  • Ensure availability of identity and access services along with monitoring and associated log integration.
  • Autonomously balance priorities for security, BAU support and project work.
  • Provide response to security-related incidents and alerts.
  • Multi-task to meet project deadlines and BAU service level agreements
  • Negotiate work priorities and scheduling with internal and external stakeholders
  • Collaborate with other Digital and Business teams to ensure the best outcome for our customers.
  • Assist in security incident triage, root cause investigation and subsequent continuous improvement.
  • Provide performance metrics and dashboards for identity and access services.
  • Ensure adherence to agency's policy, process and frameworks.
  • Ensure risks and issues are identified and reported on a continual basis to the functional lead, ensuring customer focused delivery.

For more information on this role please apply ASAP.


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