Administration Officer

1 month ago

Mount Barker, Australia MA MISSION AUSTRALIA Full time

  • $76,228 + super + not for profit salary packaging benefits

  • Permanent Full-Time role

  • Location: Mt Barker SA 5251

  • Rewarding work – every day you know you are making a real difference

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. Driven by our Christian purpose and values, we unite in solidarity with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Are you passionate about supporting people with disabilities and ensuring they receive the best possible care? As an Administration Officer, you’ll play a vital role in the successful delivery of the National Disability Insurance Scheme (NDIS) in your community. Partnering with Mission Australia, you’ll be the welcoming face and voice for site visitors and service calls, managing crucial workflows and ensuring smooth administrative operations.

This is more than just an admin role—it’s a chance to be at the heart of a program that makes a real impact. You’ll build relationships, maintain compliance, and create a positive environment for clients and staff alike. If you thrive in a dynamic, people-centered setting and have a keen eye for detail, we want to hear from you

This position will be based in our office in Mt Barker SA 5251.

Your Key Responsibilities:

  • Welcome visitors, manage calls, and keep the NDIA’s Case Management system up to date, ensuring every interaction is seamless and accessible.

  • Manage office upkeep, handle finances, and ensure timely procurement to keep everything on track.

  • Provide essential administration support, coordinate meeting spaces, and collaborate with colleagues to share best practices and keep our team thriving.

  • Foster strong relationships with clients and stakeholders, making sure they feel supported every step of the way.

  • Drive efficiency by implementing top-notch administrative systems and ensuring compliance with OHS and privacy standards.

  • Take charge of health and safety, from stocking first aid supplies to coordinating essential training sessions

If you are organized, detail-oriented, and passionate about making a difference, we want you on our team

Requirements for Success

  • Experience in managing multiple tasks, prioritizing effectively, and maintaining accuracy in all administrative duties.

  • Excellent verbal and written communication skills, with the ability to engage professionally and inclusively with all stakeholders.

  • Proficiency with IT systems, including Microsoft Office and client management tools, with a quick learning curve for new software.

  • Sharp attention to detail in managing compliance, financial tasks, and procurement processes, ensuring adherence to policies.

  • Proactive in identifying issues and providing effective solutions, particularly in handling enquiries and stakeholder interactions.

  • A collaborative approach with a commitment to delivering exceptional service and creating positive experiences for clients and colleagues.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our Culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. Find out more about a career with Mission Australia.

Your Benefits

  • Rewarding work – every day you know you’re making a real difference

  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)

  • Free external, confidential counselling and access to chaplaincy support.

  • Volunteering opportunities

  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How To Apply

Click ‘apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications for this role are shortlisted as received. Apply quickly to be considered for this exciting next step in your career.

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