Project Manager
Found in: Talent AU C2 - 2 weeks ago
RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk, compliance, and workforce management tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure patient safety learnings are deployed effectively.
RLDatix is truly global, with over 1, employees worldwide in the UK, Europe, Middle East, Australia, Canada, and the United States allowing us to be at the forefront of global patient safety and Governance, Risk, and Compliance movement. We envision a world where patients have access to the best and safest care possible and our team is made up of people who truly believe in what we do. We’re always looking for people who are passionate about making a positive change in healthcare to join our team. Come and make an impact in a growing organization committed to patient care
What You Will Do:
This role is responsible for managing projects within our Services Delivery team by working closely with the customers, consultants and internal teams to scope, manage and mitigate risks and meet milestones.
Key Responsibilities
Project Profitability & Commercial Management:
Work with the customer to ensure that the project adheres to scope, timeline, quality and resourcing standards agreed as part of project startup. Ensure all the required contractual documents are signed and in place prior to commencing project delivery. Ensure the implementation methodology is adhered to. Review and approve/reject all Time and Expenses for the projects in a timely manner. Monitoring of time spent against budget and timely identification of Change Requests when existing scope and budget is likely to be exceeded. Ensure incurred expenses are re-billed to client in accordance with the Professional Services Agreement Terms & Condition.Client Satisfaction/Management:
Work with Managing Consultants to ensure correct and qualified RLDatix resources are assigned to the Customers Project(s). Ensure regular Project Meetings are in place, managed efficiently and that they provide value to the project. Ensure the assigned RLDatix project team delivers the project on time and to agreed budgets. Listen to issues raised by the Customer and take corrective, effective actions and escalations as appropriate.Project Management:
Accurate setup and resource allocation in the professional services administration system. Governance owner for assigned projects – ensuring compliance with standard operating procedures and actively contributing to the continuous improvement cycle. Identification and escalation of project risks and issues as appropriate. Protection of company IP and collection of IP built on customer projects. Project Status report ownership. Conduct post implementation reviews.Competencies Required
Time Management – Must illustrate excellent capability to manage time and ensure required workload is organised to deliver within tight timeframes. Planning and Organising – Must be able to use foresight to adequately plan and ensure delivery of implementation projects to time and in line with customer needs. Customer Centric - Strong and accomplished customer facing skills and experience. Financial – a full understanding and previous experience of managing project profitability. Cross Team Working – successfully works with the wider team (Sales, Product, R&D, Support and Customer Success). Influence – The ability to influence stakeholders where required to ensure successful delivery of project. Analytical thinking and Problem-Solving Skills – Must have an analytical mindset and approach to problems and issues. Resilient – Must be able to cope effectively with unexpected events that may occur within projects both internally and client facing, to bounce back and ensure that successful outcomes are reached.Required Skills & Experience
Experience of managing healthcare projects (greenfield and transition). Budgeting and cost management. Excellent communication and information management skills. Extensive stakeholder management experience across all levels of the business. A strong understanding of Risk and Issue management processes and why they are important. Experience of working in conjunction with Sales Account Managers. Good Presentation skills. Project Management experience. Excellent Verbal & Written Communication Skills. Comfortable with commonly used Project Management Tools such as MSProject, SmartsheetsDesirable Skills & Experience
Experience of implementing Governance, Risk and Compliance products (e.g. RMI, DCIQ) Good understanding of the Australian healthcare environment Experience working in a global organisation.-
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