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Product Analyst

3 months ago

Sydney, Australia Qantas Full time

  • Great opportunity within our Qantas Technology Services Team

  • Opportunity to innovate and drive change through technology

  • Permanent, full-time role – with a hybrid model of WFH and at our Mascot Campus

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.

Technology is a big part of how we continue to pioneer our way forward. With eyes on the future, our IT team harness technology on a global scale and tailor local solutions for each of our ports. Together we’ll show you it’s possible to make an impact, and to never underestimate what you’re capable of achieving.

The Product Analyst supports the Qantas Technology Services Team, working with business partners, wider technology domains and external parties to act as a conduit between the business & technology. This role supports the lifecycle for designated products, their underlying technology sub-systems and is accountable for aligning product delivery plans to enable the business to achieve their objectives & strategic outcomes –from concept through to operations.

You will work closely with the Identity & Access Management (IAM) team to ensure that the right people have access to the right resources. You will participate in IAM projects and initiatives, and IAM audits – reviewing access control reports to identify potential risks. This role is also involved in troubleshooting and resolving IAM issues. The Product Analyst has a customer-centric mindset with a drive for continuous improvement and innovation.

You’ll have:

  • 3+ years’ experience in the areas of Business or Systems Analysis, Product or IT Support or related disciplines

  • Experience in the Identity & Access Management (IAM) space is beneficial

  • Experience with IAM technologies such as Saviynt, CyberArk or SailPoint.

  • Experience in Active Directory, Azure Active Directory/Microsoft Entra ID and LDAP directories.

  • Demonstrated understanding and use of modern delivery frameworks (DevOps, Agile development)

  • Proven track record of operating in IT Delivery environments from concept to BAU

  • Exposure to project management

  • Strong stakeholder engagement and management skills

  • Strong verbal and written communication skills

  • Excellent attention to detail

Why Qantas?

You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well beyond travel.

  • We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays.

  • We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees.

  • We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles, eligible portable electronic devices and professional memberships.

  • We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan.

Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.  We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply.  If you have any support or access requirements, we encourage you to advise us at time of application.  Your personal information will be kept confidential in compliance with relevant privacy legislation.

Be a part of something special and play your part in the Qantas story – get in touch today.

Applications Close: Monday 8th July 2024