Help Desk Administrator

3 weeks ago

Bullsbrook, Australia Sikorsky Australia Full time

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Help Desk Administrator

WA,Bullbrook

Information Technology

15815BR

About us:

At Lockheed Martin Australia, we believe that when people are empowered, inspired, and supported, they can achieve extraordinary things. We embrace flexibility, so our people can be their best inside and outside of work. We champion inclusion and continuous learning, ensuring all voices are heard and valued. And we thrive on collaboration, turning challenges into opportunities for growth and innovation.  As a leader in national security, our innovative and diverse programs create a more secure future for Australia across space, air, land, sea, and cyber domains. Every day is a chance to solve the world’s most complex challenges and make a profound impact. Experience it here.

Your responsibilities will include:

The Help Desk Administrator shall provide day to day Service Desk support to project specific domain environments and networks (ISO LAN), including logistics & training management systems, user hardware, switches, routers, wireless systems, VoIP, multimedia & training devices and other IT hardware. 

  • Under general guidance, the System Administrator will:
  • Support the deployment, configuration, and management of virtual and physical servers and desktops
  • Maintain application packages through patching of applications, operating systems, in accordance with ISM and Corporate Information Policy and best practice
  • Provide 1st and 2nd level helpdesk support for Program students and users, Program Partners, other Training Program activities such as classroom and simulator activities, mission planning and content learnings systems and remote deployments
  • Work to ensure that events, incidents, and problems are resolved, ensuring uptime and optimum performance
  • Participate and assist in business continuity/disaster recovery planning, documentation, and testing

About you:

It is essential that you have experience in Windows Server Administration, Windows Desktop Support and Troubleshooting technical issues within ICT environments. Experience with reading technical documentation, Software Scripting, and working with Virtual Machines & VMware is highly regarded. Applicants with experience working within a defence or engineering project environment are encouraged to apply.

Special Requirements:

Applicants must be eligible to obtain and maintain an Australian Defence Security Clearance and employment may be contingent on the provision of further personal information including citizenship to ensure compliance with international export control legislation and regulations.

What we offer you:

When you join Lockheed Martin, you work on projects you won’t experience anywhere else.
We offer you a range of benefits built to suit you, no matter what stage of life you are in. 

  • Access to our online discounts program offering immediate discounts or cashback
  • A variety of leave options including Purchase Leave to support you and your family  
  • Additional benefits such as Novated Leasing and Fitness Programs
  • Learning & Development platforms to encourage ongoing self-development

Equal Opportunity Statement

Lockheed Martin supports Equal Employment Opportunity and Diversity in the workplace by creating a place of employment that is, harassment free, diverse, fair, ethical, inclusive, and values the contribution of all its employees. Diversity and inclusion are the foundation of our culture and reflect our values of doing what’s right, respecting others and performing with excellence. By leveraging our employees’ unique talents and experiences, we will deliver innovative, affordable solutions and unparalleled customer value.

We welcome and actively encourage applications from Aboriginal and Torres Strait Islander people.

We are committed to creating a workplace where everyone can thrive. If you are selected for this role, we would be happy to discuss any accommodations that will help you to be successful.

Vacancy Country

Australia

Vacancy Type

Permanent

Employee Type

Full Time

Job Expires

21/11/2024

Help Desk Administrator | LM Careers

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