Senior Desktop Engineer

3 weeks ago

Brisbane, Australia Brennan IT Full time

Why work for Brennan?
At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business. Because of this approach, we have now become the largest Australian-owned systems integrator in Australia.

Brennan offers an excellent remuneration package and benefits including:

An environment that embraces learning and development of all employees Technical Certification Bonus of up to $5K p.a. A focus on health and well-being - social club, sporting teams, health checks, trivia nights and more  Discounted IT hardware and software products  A strong culture underpinned by values that are truly lived every day  Flexibility to work in the way that brings out the best in you  Plenty more ...  The Role:  
Due to growth, we are looking for an experienced Senior Desktop Engineer ( L3) with a strong SCCM background to work with an enterprise client in Brisbane. This role is primarily an onsite role so the successful candidate is expected to be able to travel to Fortitude Valley 5 days a week during the probation period. Some flexibility is available once the probation period is completed. You will be the primary technical escalation point for a team of desktop engineers for the client. 

This role requires someone who has the ability to solve complex, high-impact challenges faced by our customers in a timely and efficient manner. Experience with Windows 10/11, SCCM, Powershell and Intune as well as a broad knowledge of IT will be required in this role. 

Your day-to-day responsibilities:
Ensure support SLA targets are achieved  Provide Level 3 technical specialist skills in delivering, maintaining and supporting end user support functions including printing and computer environments Provide onsite support at client locations on behalf of service delivery teams and resolve technical issues  Maintain and administer systems, which includes Desktops (Windows OS), Microsoft Office suite, Printing and Windows server support. Also includes end user support and liaising with 3rd party vendors as needed.  Ensure service quality through technical competence and attention to detail  Ensure adherence to our Service Delivery policies, processes and procedures  Work with Team Lead and Account Management staff to ensure effective management of the client base What skills you will bring to the team:
Support for Windows, Apple, Linux and virtual desktop platforms (servers and virtual desktop) Assist with the implementation and testing of policies, Proof of Concepts (POCs) and Standard Operating Procedures (SOPs). Represent End User Computing as a senior capability and escalation point with internal and external stakeholders. High level knowledge of the IT end user computing environment and the relationships/connections. Demonstrated experience in desktop infrastructure support including the ability to work with and understand a broad range of technology in a large environment with Windows computers. Experience in developing and maintaining desktop Standard Operating environment software and packages across multiple platforms using SCCM. Experience with SCCM and Intune for device management and patching  Provide technical support necessary to ensure that a high standard of customer service is delivered and that all relevant service level agreements and timeframes are met for End User Computing Desirable
Specialised Technical Skillset (SME) in a certain technology Prior experience within an outsourced service delivery environment or MSP  Working knowledge of ITIL concepts and methodologies Citrix knowledge across technologies like Xenapp, Xendesktop, Netscaler Note:  As part of our hiring process, you will be required to undertake a National Criminal History Check and a technical test. 

Brennan IT  is an equal-opportunity employer.

  • Senior Desktop Engineer

    6 days ago

    Brisbane, Queensland, Australia Brennan IT Full time

    Why work for Brennan? At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business. Because...

  • senior desktop engineer

    6 days ago

    Brisbane, Queensland, Australia Brennan Full time

    23rd May, 2024 Why work for Brennan?At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the...

  • Desktop Support Engineer

    6 days ago

    Brisbane, Queensland, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow.About the Role (your why)Due to continued growth within our team, we have multiple roles across Australia. Working as a Desktop Support Engineer you will be...

  • Desktop Services Technician

    4 weeks ago

    Brisbane, Australia HAYS Full time

    Rapidly growing engineering consultancy seeking a permanent Desktop Technician for their Brisbane office! **Your new company** Hays has exclusively partnered with a thriving consulting and environmental professional services firm who specialise in delivering outstanding environmental solutions to their diverse array of clients. Having found wicked success...

  • Senior Software Engineer

    6 days ago

    Brisbane, Queensland, Australia Suncorp Group Limited Full time

    Take the next step.Be part of something bigger at Suncorp.Sorry, we can't provide additional information about this job right now.Flexible working locations of Brisbane or Sydney |Drive forward the delivery, engineering decisions and platform solutions |WFH options available + bonus structure + Suncorp exclusive benefits Join our Rockhampton branch as a...

  • Desktop Support

    4 weeks ago

    Brisbane, Australia EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local...

  • Desktop Support Engineer

    7 days ago

    Brisbane, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.About the Role (your why)Due to continued growth within our team, we have multiple roles across Australia. Working as a Desktop Support Engineer you will be...

  • Desktop Support Officer

    3 weeks ago

    Brisbane Central Business District, Australia HAYS Full time

    Rapidly growing environmental engineering consultancy seeking a Desktop Support Officer for a full-time role. **Your new company** Hays have proudly partnered with a thriving consulting and engineering firm who specialise in delivering outstanding environmental solutions to their diverse array of clients. Having found wicked success globally, they've set...

  • Desktop Support Technician

    5 days ago

    Brisbane, Queensland, Australia Entain Full time

    About the roleAs a result of increased commercial partnerships and acquisitions, we are currently seeking a Level 3 Desktop Support Technician with extensive experience in large-scale domain migrations.This role will play a vital role in consolidating IT systems and infrastructure in line with our own, using your experience in similar migration projects to...

  • Senior SOE Engineer

    3 weeks ago

    Brisbane, Australia Datacom Full time

    Our Why Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. Our teamDatacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges, and generous...

  • Desktop Support Officer

    2 months ago

    Brisbane, Australia Georgiou Full time

    **Senior Communications Coordinator** Are you a tech-savvy problem solver with a passion for delivering exceptional IT support? Georgiou Group is seeking a motivated and skilled Desktop Support Officer to join our team. As a leading construction and engineering company, Georgiou Group values innovation, safety, profitability, and strong relationships. If...

  • Senior Modern Workplace Engineer

    5 days ago

    Brisbane, Queensland, Australia Digital61 Full time

    The Senior Modern Workplace Engineer role is to provide and lead high quality development, design, implementation, and documentation of technical solutions to meet the scope of client requirements.You will be operating in a hybrid platform environment with on-premises platform and Azure Cloud.You will enable change to help customers transition to Azure Cloud...

  • Desktop Support Technician

    3 weeks ago

    Brisbane, Australia Entain Full time

    **About the role** As a result of increased commercial partnerships and acquisitions, we are currently seeking a Level 3 Desktop Support Technician with extensive experience in large-scale domain migrations. This role will play a vital role in consolidating IT systems and infrastructure in line with our own, using your experience in similar migration...

  • Desktop Euc Support L1

    3 weeks ago

    Brisbane, Australia Iron Systems Full time

    **Date Posted**: - 11/22/2023 **Job Function**: - Desktop Engineer **Location**: - Brisbane QLD - AUS **Offered Salary**: - Competitive **Responsibilities**: - Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. - Strong knowledge on Windows, MAC & IMAC troubleshooting, and desk side support services. -...

  • Desktop Network Support

    2 months ago

    Brisbane, Australia EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local...

  • Desktop Network Support

    2 months ago

    Brisbane, Australia EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local...

  • Ict Desktop Support L2

    2 weeks ago

    Brisbane, Australia Northbridge Recruitment Full time

    FT Contract - Incident Desktop Support - Excellent Communication skills **Desktop Support / ICT - Brisbane** **About the Role**: The role will include a diverse range of Desktop/ Service Desk suppoort. Ideally you will have hands on experience in any or all of the following (the more the better: Level 2/3 Service Desk Resources - Win10/Office 365...

  • Desktop Support Euc

    2 weeks ago

    Brisbane, Australia EIL Global Full time

    We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers for onsite support services in...

  • Desktop Support Engineer

    5 days ago

    Brisbane, Queensland, Australia Axiom Technologies Full time

    Axiom Technologies is an Australia based entity with the history of providing Managed IT solutions to medium to large scale enterprises globally. Please visit our website for more information about what we do at We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call...

  • Desktop Network Support

    6 days ago

    Brisbane, Queensland, Australia EIL Global Full time

    Greetings from EIL Global,We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for local...