Customer Service
2 months ago
About the company:
This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role. This agency is known for having a great culture across different teams and have excellent office locations. A great opportunity for a Customer Service - Administration Support officer to join this busy team for a temporary assignment.
About the role:
- Managing and resolving participant matters by actioning planning tasks as per the Agency Act.
- Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
- Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
- Managing the team shared email inbox, appointments and telephone enquiries.
- Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
- Undertaking research and investigation activities and preparing associated reports and correspondence.
- Undertaking a range of data entry activities and ensuring follow up is completed.
- Receiving and recording complaints and other feedback in the Agency Business systems.
About you:
- You will have ability to work in a team
- You will have communication skills
- You will have customer service skills
- You will have ability to manage conflict and difficult/sensitive conversations
- You will have Microsoft Suite skills (Excel, Word, Outlook, Teams) skills
- You will have ability to use initiative and work independently
- You will have ability to learn new systems and processes
Benefits:
- ASAP Start (pending Federal Police Clearance)
- Assignment end date: 31ST December 2025 with potential extension
- Full time hours Monday to Friday
- Berwick VIC Locations
- $37.36 per hour + Super
How to apply:
Chandler Macleod is an equal opportunity employer as part of our commitment to creating a diverse and inclusive workplace, Aboriginal and Torres Strait Islander people, disability and culturally and linguistics candidates are also encouraged to apply.
Please note the successful candidate for the role must hold Australian Citizenship.
Please click ‘APPLY” to upload your details and resume to be considered for this role.
Applications close 15.00 PM AEST, 27th September 2024
-
Customer Service Representative
3 weeks ago
Berwick, Victoria, Australia Superior People Recruitment Full timeService Receptionist RoleWe are seeking a highly organized and professional Service Receptionist to join our team at Superior People Recruitment. As a Service Receptionist, you will be the first point of contact for our customers, providing exceptional service and support.Your key responsibilities will include:Managing a busy service reception deskMeeting...
-
Customer Service Representative
2 months ago
Berwick, Victoria, Australia Chandler Macleod Full timeAbout the CompanyChandler Macleod is a leading recruitment agency that partners with top government agencies to find the best talent for their teams. Our client is a Federal government agency that supports Australians in achieving their goals and improving their lives.About the RoleThis is an exciting opportunity to join a busy team as a Customer Service...
-
Customer Service Representative
1 month ago
Berwick, Victoria, Australia Chandler Macleod Full timeAbout the CompanyChandler Macleod is a leading recruitment agency that supports Australian's in achieving their goals and helps them to live a better life. Our client is a Federal government agency that has a significant impact on the social sector, and you can contribute to the difference that they make in this role.About the RoleThis is a temporary...
-
Customer Service Representative
3 weeks ago
Berwick, Victoria, Australia Chandler Macleod Full timeAbout Chandler Macleod:This leading Federal government agency supports Australians in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in this role.About the Role:Manage and resolve participant matters by actioning planning...
-
Customer Service Consultant
5 months ago
Berwick, Australia Bupa Full time**The Care Home** Our modern Berwick care home set in the foothills of the Dandenong Ranges, in Narre Warren, 45 minutes from Melbourne's CBD and close to the Lysterfield Lake and Wilson Botanical Gardens. It consists of 120 beds, across 2 wings with respite and dementia care units. Our primary goal is placing our focus on the health, lifestyle and...
-
Berwick, Victoria, Australia Chandler Macleod Full timeAbout the RoleWe are seeking a highly skilled Customer Service and Administration Support Specialist to join our team on a temporary assignment. The successful candidate will have excellent communication skills, be able to work independently and as part of a team, and have the ability to manage conflict and difficult conversations.The key responsibilities of...
-
Customer Service Officer
5 months ago
Berwick, Australia Capital Radiology Full time**About Us** Capital Radiology are united by a shared vision: to be the diagnostic imaging specialists of choice, serving our communities with compassion, integrity, and precision. Our commitment to this vision means we are the first-choice provider for community-based diagnostic imaging. We are a part of the Capitol Health community, which is a national...
-
Customer Service Coordinator
1 day ago
Berwick, Victoria, Australia Randstad Full timeAbout the OrganisationRandstad is a Federal Government organisation committed to delivering exceptional stakeholder experiences.We are passionate about building a positive and inclusive culture that reflects our values of dedication, passion, and commitment.About the OpportunityThis is a full-time APS3 Participant Support Officer position based in Berwick,...
-
Customer Service
1 day ago
Berwick, Australia Chandler Macleod Full timeMandatory: Australian Citizenship required to work within Federal Government. About the company: This leading Federal government agency supports Australian’s in achieving their goals and helps them to live a better life. Their work has an impact on a significant area in the social sector, and you can contribute to the difference that they make in...
-
Customer Relations Consultant
2 months ago
Berwick, Australia Autoleague Full timeDevelop your Skills & Grow with the Group! - Fast Paced and busy Dealership Service Centre - 2024 Mitsubishi Distinguished Dealer Award Winner **About Us**: At Berwick Mitsubishi, we are more than just a dealership, we are a community of automotive enthusiasts dedicated to delivering exceptional customer service. We offer our employees the opportunity to...
-
Customer Experience Specialist
5 months ago
Berwick, Australia Autoleague Full timeFull time New Car Sales Opportunity - Attractive Salary up to $55K + Commissions + Super (OTE $115K) - Located in Berwick, offering an Immediate Start! **Berwick Mitsubishi** is a well-established dealership operating now for approx. 20 years. They share family values and strive to provide a "Love that Experience" culture with their team and customers....
-
Service Advisor
5 months ago
Berwick, Australia Autoleague Full timeCompetitive Salary Package + Commissions (OTE $110K) - Fantastic Career Development Opportunities - Located in Berwick **Berwick Mitsubishi** is a well-established dealership operating now for approx. 20 years. They share family values and strive to provide a "Love that Experience" culture with their team and customers. Their vision is based on being "Out...
-
Service Advisor
3 weeks ago
Berwick, Australia Autoleague Full timeFull time Ongoing Opportunity Located in Berwick - Competitive Salary Package + Commissions - Fantastic Career Development Opportunities **About Us**: At Berwick City, we’re more than just a dealership; we’re a community dedicated to excellence in customer service and automotive expertise. With over 27 years of experience in the Melbourne area, we’re...
-
Customer Communication Centre Specialist
5 months ago
Berwick, Australia Autoleague Full timeAttractive Salary up to $50K + Commissions + Super (OTE $110K) - Full time Inbound Sales position located in Berwick - Offering an Immediate Start! **Berwick Mitsubishi** is a well-established dealership operating now for approx. 20 years. They share family values and strive to provide a "Love that Experience" culture with their team and customers. Their...
-
Service Receptionist
6 months ago
Berwick, Australia Superior People Recruitment Full timeService Receptionist sought by leading dealership. Offering a dynamic work place, a team of amazing people and excellent conditions, my client is seeking a Service Receptionist, best of the best. Working on their busy service receptionist desk, this role involves far more than just answering phones!!! You will manage a busy service receptionist desk, meet...
-
Trainee Service Advisor
5 months ago
Berwick, Australia Autoleague Full timeImmediate Full Time Opportunity - Join an Award Winning Dealership Department - Located in Berwick, offering an Immediate Start! At **Berwick Mitsubishi**, we're not just in the business of selling cars, we're in the business of making dreams come true. We take pride in delivering top-notch vehicles to our customers, ensuring they experience exceptional...
-
Service Desk Coordinator
2 weeks ago
Berwick, Victoria, Australia Superior People Recruitment Full timeSuperior People Recruitment is seeking a skilled Service Desk Coordinator to join their team.This is a dynamic role that involves managing a busy service desk, meeting and greeting customers, and ensuring their needs are met.As a Service Desk Coordinator, you will be the first point of contact for customers and will be responsible for providing exceptional...
-
Retail Service Manager
1 month ago
Berwick, Australia Autoleague Full timeCompetitive Salary Package + Commissions + Car - Full Time Position, offering Immediate Start - Located In Berwick working Monday to Friday **Berwick Mitsubishi** is a well-established dealership operating now for approx. 20 years. They share family values and strive to provide a "Love that Experience" culture with their team and customers. Their vision is...
-
Service Desk Coordinator
1 month ago
Berwick, Victoria, Australia Superior People Recruitment Full timeService Receptionist OpportunityWe are seeking a highly organized and professional Service Receptionist to join our team at Superior People Recruitment.The successful candidate will be responsible for managing our busy service reception desk, ensuring all customers are cared for, and supporting staff with administrative requirements.Key responsibilities...
-
Berwick, Victoria, Australia DNA Full timeJob Summary:We are seeking a skilled Phone Sales and Customer Engagement Specialist to join our team in a Permanent Automotive Sales Representative role. As a Telecommunications Sales Consultant, you will be responsible for delivering exceptional customer service and creating genuine connections over the phone.About the Role:Initiate calls to customers who...