Relationship Associate | Business Banking

3 weeks ago

Brisbane, Australia Bendigo and Adelaide Bank Full time

Your new role with Bendigo Bank is just a few clicks away.

Position description:  PD - Relationship Associate.pdf

Closing Date: Thursday 20th June.

As a Relationship Associate, you will partner with Relationship Managers and their portfolios of commercial customers, focusing on understanding customer needs and providing relevant solutions. You will onboard new customers, obtain necessary information, complete application forms, and manage portfolio maintenance. Building strong relationships with customer visits which align with our customer value proposition.

You bring an understanding of end-to-end lending processes and simple loan structuring and credit requirements and may also have knowledge of financial accounting and cash flow budgeting and/or financial analysis skills, including the ability to analyse and interpret financial statements.

Ideally, you’ll have experience with business banking, OR a passion for and willingness to learn about businesses and complex lending, and you are great at having sales conversations with customers that provide solution-based outcomes. 

 You will get to:

  • Partner with bankers to ensure consistent delivery to bank customers by anticipating and/or matching appropriate items to their needs.
  • Collaborate with Business Bankers, credit risk, loans administration and internal stakeholders to streamline the customer experience.
  • Attend joint customer visits with Business Bankers where required.
  • Process loan applications, evaluations and documentation focusing on attention to detail.
  • Provide timely and high-quality service to both new and existing clients, promoting customer growth, retention, and advocacy.
  • Assist the national Lending Assessment team in managing workloads.

As a successful Relationship Associate, you will have a career pathway to become a Business Relationship Manager, gaining exposure to a national operating model should you choose to.

This is a full time, permanent position that can be based anywhere Queensland (Cairns, Townsville, Maroochydore, Toowoomba, Ipswich or Brisbane) provided you have access to one of our corporate offices or BBCs. Hybrid ways of working are core to how we operate today with an expectation of 3 days working from an office.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

About Bendigo Bank

With over 7,000 employees, we are Australian’s most trusted retail bank, our purpose is – ‘to feed into the prosperity of our customers and communities, not off it’. We are one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at

Find out more about us and our incredible history here: About us | Bendigo and Adelaide Bank (bendigoadelaide.com.au)

Our perks and benefits:

Belong to a wonderful team of people. Know how we know they’re great to work with? They told us Great benefits, work life balance, and flexibility

  • Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that
  • We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

So, what are you waiting for? Come and join the better big bank

Still in two minds?  

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application

Please note shortlisting and interviews may take place prior to the advertised close date.

We don’t want you to be missed, so please note that directly emailed CV’s may not be picked up by the system and may risk being missed from the process.

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