Field Service Engineer
2 weeks ago
Key Responsibilities:
• Provide technical service to the engineering team.
• Demonstrate competence in various engineering disciplines, particularly related to RDS & PS24 products.
• Conduct planned routine maintenance and corrective tasks on products and associated computer systems.
• Perform duties in a professional and courteous manner, promoting company interests.
• Manage car stock control effectively and complete service administration tasks promptly.
• Provide customer training and instruction as necessary.
• Handle Incotec tickets & tasks efficiently.
• Act as a key contact point for customers in the designated region.
• Report to the Field Service Team Lead Australia and matrix report to the Sr Manager Service.
• Support Helpdesk and non-technical teams in other departments.
• Undertake any other duties within the role as required.
Minimum Job Requirements:
• Higher education qualification HNC/ONC in Mechanical, Electrical, Electronics Engineering, or Mechatronics, or proven career history in field service or technical service.
• Willingness to learn new products and technology.
Experience:
• Minimum three years of experience in customer support within the technology industry.
• Extensive field service experience, engaging directly with customers.
• Experience in fault diagnosis, troubleshooting, repair, or design of electrical/electronic circuits.
• Experience with various systems and components including high-value machinery, pneumatic systems, sensors, computers, servo motors, etc.
• Proficiency in using relevant software packages such as Microsoft Word & Excel.
• Understanding of the Healthcare/Pharmaceutical industry is desirable.
Skills:
• Clear communication skills.
• Ability to build and lead teams.
• Strong written and verbal communication skills.
• Conflict resolution and negotiation skills.
• Collaborative teamwork skills.
• Adaptability to change.
• Listening skills.
• Attention to detail.
• Acceptance of constructive criticism.
• Ability to react effectively to uncertainties.
• Commitment to cost reduction/control.
• Coaching and mentoring abilities.
• Proficiency in Microsoft Office.
• Advanced troubleshooting and communication skills.
Aptitude:
• Willingness to learn and troubleshoot.
• Flexibility to travel and work away from home.
• Good communication and customer-facing skills.
• Possession of a clean driving license.
Working Conditions:
• Home-based hybrid working, living near motorway networks.
• Travel throughout Australia required for field service work and training.
• Occasional travel to the UK for training.
• Role involves scheduled maintenance, ad hoc support calls, parts replacement, fault-finding, safety checks, and stock counting.
-
Design Drafter
6 days ago
Brisbane, Australia FIELD Engineers Full timeEngineering Design / Drafting Brisbane Permanent / Full Time 17/3/2024 - Love a challenge? Get hands-on, solve interesting design problems, build skills - Big business not quite for you? Fit in your way at FIELD - quirks and all - Join a supportive, industry-leading team that values your unique contribution **Real people, real impact** At **FIELD...
-
Design Drafter
4 weeks ago
Brisbane, Australia FIELD Engineers Full timeEngineering Design / Drafting Brisbane Permanent / Full Time 16/2/2024 - Love a challenge? Get hands-on, solve interesting design problems, build skills - Big business not quite for you? Fit in your way at FIELD - quirks and all - Join a supportive, industry-leading team that values your unique contribution **Real people, real impact** At **FIELD...
-
Customer Service Manager
1 month ago
Brisbane, Australia Next Day Recruitment Full timeProvide technical & sales support for hydraulic machinery - pumps, valves etc - Quoting customers for repairs and parts, hydraulic, pneumatic machinery - $100 to $120k base on experience, salary role, 38 hours a week + vehicle **_Perfect for a Technician / Fitter, wanting to get off the tools. Customer / Service lead, full-time position not casual,...
-
Customer Service Manager
4 weeks ago
Brisbane, Australia Next Day Consulting Full timeProvide technical & sales support for large rotational equipment - Scheduling and planning of field-based engineering activities. **Client and the Role**: *** A leading Heavy Manufacturer in Brisbane requires a Technically minded, Customer Service Manager, to oversee product performance, sales support, and reliability, a Principal level position based in...
-
Field Service Engineer Infection Control
1 month ago
Brisbane, Australia Getinge Australia Pty Ltd Full timeGetinge was built on a genuine compassion for people’s health, safety and wellbeing. Today, Getinge operates in over 40 countries and has more than 10,000 employees worldwide. Our broad medical technology portfolio features well known products, services and solutions designed to support our customers across the clinical pathway and our close...
-
Field Service Engineer
1 month ago
Brisbane City, Australia Kardex Full timeKardex VCA Pty Ltd is seeking a motivated self-starter to join our Australia and New Zealand Life Cycle Service Team in the role of Field Service Engineer, which will be remotely based in Adelaide. This is a Full Time Position, which reports to the Director Life Cycle Service, Australia. Your tasks PURPOSE OF THE ROLE As Field Service Engineer, this...
-
Field Service Engineer Infection Control
1 month ago
Brisbane, Australia Getinge Full timeGetinge was built on a genuine compassion for people’s health, safety and wellbeing. Today, Getinge operates in over 40 countries and has more than 10,000 employees worldwide. Our broad medical technology portfolio features well known products, services and solutions designed to support our customers across the clinical pathway and our close...
-
Field Supervisor
1 month ago
Brisbane, Australia Service Stream Full timePrimary Location Brisbane - Kingsgate Job Description Summary TBA About the Role Department Field Services How to Apply
-
Field Service Technician
1 month ago
Brisbane, Australia DINGLI AWP OCEANIA TRADING PTY LTD Full time**Company Description** Dingli AWP is an industry leading manufacture of Elevating Work Platforms (EWP) head quartered in Hangzhou, China and are listed on the Shanghai Stock Exchange (SSE). The service engineer's responsibilities include troubleshooting, repairing faults, servicing and maintaining Dingli’s access equipment. You should provide friendly,...
-
Field Service Technician
6 days ago
Brisbane, Australia DINGLI AWP OCEANIA TRADING PTY LTD Full time**Company Description** Dingli AWP is an industry leading manufacture of Elevating Work Platforms (EWP) head quartered in Hangzhou, China and are listed on the Shanghai Stock Exchange (SSE). The service engineer's responsibilities include troubleshooting, repairing faults, servicing and maintaining Dingli’s access equipment. You should provide friendly,...
-
Field Service Technician
4 weeks ago
Brisbane, Australia DINGLI AWP OCEANIA TRADING PTY LTD Full time**Company Description** Dingli AWP is an industry leading manufacture of Elevating Work Platforms (EWP) head quartered in Hangzhou, China and are listed on the Shanghai Stock Exchange (SSE). The service engineer's responsibilities include troubleshooting, repairing faults, servicing and maintaining Dingli’s access equipment. You should provide friendly,...
-
Field Service Technician
1 month ago
Brisbane, Australia Glory Global Solutions (Australia) Pty Ltd Full timeAs a global leader in cash technology solutions, we provide the financial, retail, cash centre and gaming industries with confidence that their cash is protected and always working to help build a stronger business. Our cash automation technologies and process engineering services help businesses in more than 100 countries optimise the handling, movement...
-
Field Service Technician
1 month ago
Brisbane, Australia Zhejiang Dingli Machinery Co.,ltd Full timeThe position will be based in Brisbane to support our customers and business partners. Responsibilities include field and workshop maintenance on EWP's & Material Handling products, inventory management, routine travel, and client entertainment. Successful applicants will demonstrate: Trade certified qualifications in either a mechanical or auto-electrical...
-
Field Service Technician
4 weeks ago
Brisbane, Australia The Toro Company Full timeToro Australia is thrilled to offer an exciting opportunity for a skilled Field Service Technician to join our Equipment team in Banyo, QLD. Reporting to the Service Manager, Equipment, this role will be responsible for the mechanical work involved in repair, maintenance and servicing of turf maintenance related equipment within a nominated region in...
-
The Field Service Representative
4 weeks ago
Brisbane, Australia Airbus Group Australia Pacific Full timeBrisbane About us Airbus in Australia Pacific is a leading aeronautical business employing people across multiple sites in Australia and New Zealand. At Airbus our people are the source of our strength. Our people work with passion and determination to make the world a more connected, safer and smarter place in the air and on the ground. We celebrate...
-
Field Service Technician
4 weeks ago
Brisbane, Australia CP Personnel Full timeOur client is a well respected supplier of end-of-line packaging solutions with a national reach. We are seeking a Field Service Technician to join their operations in Brisbane's north. If you are an existing field service technician or have a trade background with good transferable skills, this could be the opportunity for you! This role is focused on...
-
Field Service Mechanic
4 weeks ago
Brisbane, Australia TUTT BRYANT EQUIPMENT Full timeLooking for a fresh start in 2024, tired of the FiFO routine. Tutt Bryant is one of Australia’s most iconic and enduring construction equipment suppliers. For over 80 years Tutt Bryant has been supporting the diverse needs of many industry groups with sales, service, and support including the construction, forestry, quarrying, crane & hire industries plus...
-
Field Service Technician
1 month ago
Brisbane, Australia Liebherr-Australia Pty. Ltd. Full timeAbout the Role As the customer base continues to grow and expand throughout Australia, the Liebherr Maritime Cargo & Construction Division is seeking an experienced and motivated Field Service Technician. Reporting to the Technical Manager this role is responsible for Field Service work on all types of maritime cranes including harbour mobile, ship, gantry...
-
Field Technician
4 weeks ago
Brisbane, Australia Ventia Pty Limited Full timeJoin our Network Operations and Assurance Team in Brisbane, as a permanent, Field Technician. This is a busy and diverse role reporting to the Supervisor. **About the Role** You will be engaged in jointing / splicing activities and may supervisor the work of less senior jointers / splicers internal or external. The role requires some travel and time away...
-
Field Service Technician
4 weeks ago
Brisbane, Australia Fuse Recruitment Full timeField Service Technician - **Location**: - Brisbane - Queensland - **Work Type**: - Full Time - **Salary**: - AU$38 - AU$40 per hour + +Super + Vehicle + Trade tools - **Reference**: - 23573 - **Our Join our clients as Field Service Technician on a permanent full-time based at their Eagle Farm or Coomera facilities.** **What you will be doing?** For...