GCADS Receptionist

• Full time, 76 hours per fortnight located in Kalgoorlie.
• Competitive Salary $32.21 p/hr + $2.78 regional allowance p/hr
• Salary packaging benefits

HOPE has been a community service in Western Australia for over a century, providing much needed support to people affected by alcohol and other drugs, mental ill-health, youth justice issues and socioeconomic disadvantage. 

We have an exciting opportunity for a Receptionist to join the GCADS team The position is full time, working Monday to Friday.

About the Opportunity 

The Receptionist is responsible for all general reception duties in the Goldfields Community Alcohol and Drug Services office and providing administration support to the Manager, Goldfields Services and Counsellors. 

Requirements of the Role: 

• Provide a friendly and welcoming reception service to young people, and their family, friends, and carers. 
• Provide assistance with events. 
• Answer telephone calls and direct to the appropriate staff member. 
• Prepare client files. 
• Collect, record and distribute mail. 
• Receive, redirect, and respond to emails. 
• Purchase stationery, photocopier supplies and sundries, and ensure there is sufficient stock. 
• Data entry. 
• Prepare documents including filing, faxing, photocopying, binding, laminating, and shredding. 
• Assist with preparation for meetings and any follow-up.  

About you:

• Commitment to upholding HOPE’s vision, mission and values. 
• Minimum schooling: Year 10 certificate. 
• Demonstrated strong organisational skills and the ability to manage time effectively.  
• Excellent verbal and written communication skills. 
• Excellent administrative and computer skills. 
• Excellent interpersonal skills. 
• Excellent problem-solving skills. 
• Confidence in managing difficult situations. 
• Demonstrated ability to work independently and as part of a team. 

Desirable Criteria:

• Current knowledge of and commitment to Equal Opportunity in all aspects of employment and service delivery. 
• Prior experience of working in a youth and or/mental health/ counselling service 
• Prior experience working in an administrative role. 

Appointments will be subject to Australian residency/visa, satisfactory National Police check (within 3 months), Working With Children card, Current C or A class driver's license, First Aid Certificate, and suitable work referees.

Our Culture  

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’. 

Find out more about Hope on our  website. 

If you need support to submit your application, please email hr@hopecs.org.au  

Your benefits  

Knowing you are making a real difference in your community and being in a team that celebrates your successes and supports you during challenges. 

Not-for-profit salary packaging, reducing your tax (details via AccessPay).   

Discounts with a major health insurance provider. 

We offer employees and their family members access to a confidential, and professional counselling service.

What to expect next  

If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.