Security Service Technician

1 month ago

Mulgrave, Australia SECUREcorp Full time

Security Service Technician

Company Overview:

Securecorp Electronics is a leading provider of advanced electronic security solutions, dedicated to protecting businesses, institutions and residential properties. Our cutting-edge technology and commitment to excellence have made us a trusted name in the security industry. We are looking for a skilled and motivated Electronic Security Service Technician to join our dynamic team.

Position Overview:

Securecorp is seeking a talented and motivated Security Service Technician to join our Electronics Team on a permanent full time basis.

Due to our continued growth, new opportunities exist for an Electronic Security Service Technician to support Securecorp's Electronics Division as it services its new and existing clients. In this role, you will be responsible for the servicing and maintenance of security system hardware, including Access Control, Electronic Alarm and CCTV systems. Your duties will include minor system installations, Preventative and Reactive Maintenance, modifying or updating hardware or software configurations as required and responding to requests for emergency repairs. You will be responsible for liaising and providing high-level support to our stakeholders to ensure customer satisfaction.

Key Responsibilities:

  • Service and maintain security system hardware, including Access Control, Electronic Alarm, and CCTV systems.
  • Perform minor system installations and modifications as needed.
  • Conduct Preventative and Reactive Maintenance on security systems.
  • Update and modify hardware or software configurations as required.
  • Respond promptly to requests for emergency repairs and technical support.
  • Provide high-level support to stakeholders, ensuring excellent customer satisfaction.
  • In conjunction with the Service Manager and Operations, complete the tasks that are assigned to you in a prompt manner.
  • Respond to emergency repairs when on-call.
  • Troubleshoot and identify causes of software and hardware malfunctions.
  • Monitor performance of equipment and software.
  • Ensure service and maintenance documentation is completed accurately.
  • Maintain accurate records of work performed, including service reports and system documentation.
  • Stay up to date with industry trends and technological advancements in electronic security.

Qualifications / Eligibility:

  • Certification in electronics, security systems or a related field preferred (or equivalent work experience).
  • Proven experience in installing and servicing electronic security systems.
  • Strong understanding of electronic circuits, wiring, and schematic diagrams.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently and as part of a team.
  • Strong communication and customer service skills.
  • Valid driver’s license and the ability to travel to various client sites.
  • Must have full-time, permanent work rights in Australia.
  • Victorian Security Registration.
  • Open Cabling Registration.
  • EWP License (Desired).
  • Red / White Card.

Preferred Skills:

  • Experienced in service and maintenance of Electronic Security Systems.
  • Proven technical experience with Access and Security systems such as Tecom, Integriti, Concept, Videofied, AJAX.
  • Proven technical experience with CCTV systems such as Milestone, NX Witness, March Networks, Axis.
  • Strong customer service skills.
  • Excellent interpersonal and communication skills.
  • Team player and proactive attitude.
  • Proven problem-solving skills.

Why Join Securecorp:

  • Fully serviced motor vehicle.
  • Company phone.
  • Power tools and testers provided.
  • External training for the latest technology.
  • Competitive salary and benefits package.
  • Challenging environment tailored to your skills and interests.
  • Opportunity to work with a market leader in the security industry and contribute to innovative projects that make a meaningful impact.
  • Collaborative and dynamic work environment that encourages professional growth and skill development.
  • Access to ongoing training and development opportunities to stay up to date with the latest security technologies and trends.
  • Join a team of passionate professionals dedicated to creating safer environments for our clients and communities.

If you are a driven and experienced Security Service Technician with a passion for electronic security solutions, we invite you to join our Securecorp Electronics Team.

Securecorp Electronics is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

SECUREcorp Protective Services PTY LTD Private Security Business Licence 805-434-70S

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