Service Sales Engineer

4 weeks ago

Moorebank, Australia ABB Australia Full time

Service Sales Engineer - Robotics

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Join us as Service Sales Engineer for the Robotics and Discrete Automation Business Area where you will be driving service sale processes in collaboration with the Service Sales Manager and/or Service Manager. Reporting to the National Service Manager and this position is based in any one of these locations, Notting Hill or Moorebank, Australia.

Your responsibilities

  • Collaborating with the Service Sales Manager and/or Service Manager to implement the Service Sales Strategy. Developing and maintaining a strong sales pipeline and promoting ABB Service options and solutions to benefit our customer and ABB
  • Selling products/upgrades/life cycle services to customers, focusing on volume, mix and profitability target for assigned Business Units/Product Groups. Meeting KPI’s set to achieve both our personal and business targets
  • Establishing and maintaining effective customer relationships understanding customer needs, promote the full product/upgrade solutions/service offering, and aligning ourselves with the customer to provide a solution
  • Attending meetings, webinars and completing internal trainings to understand our ABB Robotic Service portfolio. Using this knowledge to offer technical value-based solutions to customers where required and a synergy of ABB Service products for our customer needs
  • Understanding queries, objections and negotiating with industry knowledge to position ABB for positive outcomes
  • Being responsible for reporting all your activities in a transparent manner. This is to ensure these can be analyzed by others as required. Maintaining visit reports, lead opportunities and sales pipeline via SFDC, is vital to ensure a cohesive sale team

Your background

  • A Tertiary Engineering Graduate in a relevant field-Mechanical/Electrical Engineering or Mechatronics
  • More than 3 years of experience in similar Service Sales role
  • Value Based Selling experience would be beneficial
  • Robotic experience will be highly regarded
  • A proven history of positive Service Sales outcomes with a “can do” attitude
  • A sound knowledge of SAP, SFDC and Microsoft Office suites is required
  • Good Communication Skills

More about us

ABB Robotics & Discrete Automation is a pioneer in robotics, machine automation and digital services, providing innovative solutions for a diverse range of industries, from automotive to electronics to logistics. As one of the world’s leading robotics and machine automation suppliers, we have shipped over 500,000 robot solutions. We help our customers of all sizes to increase productivity, flexibility and simplicity and to improve output quality. We support their transition towards the connected and collaborative factory of the future. ABB Robotics & Discrete Automation employs more than 11,000 people at over 100 locations in more than 53 countries. www.abb.com/robotics We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated. Work model: hybrid #LI-hybrid Work model: on site #LI-onsite

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