Clinic Concierge

About the Team: 

Laser Clinics has been in the confidence business since 2008, offering transformative beauty solutions that reignite clients’ inner confidence. Our team combines market-leading expertise and technology to provide medically backed treatments and tailor-made solutions.  

Our purpose is clear: we help more people feel GOOD in their own skin as everyone deserves to feel confident INSIDE & OUT. Our vision is to globally lead in skincare, by locally leading in experience. Our mission is simple: be the one they rave about 

 
Lead Our Confidence Journey as Clinic Concierge at Laser Clinics - Perth CBD

As our Clinic Concierge, you will be the face and ambassador of our brand, offering a world-class customer experience from the moment clients walk through our doors to the time they leave by:  

• Welcome Clients with a Smile: Create an inviting atmosphere for all clients as they enter our clinic, ensuring they receive outstanding support and care throughout their visit. 
• Uphold Pristine Standards: Maintain immaculate clinic cleanliness and organisation to the highest standard. 
• Promote Sales and Rebooking: Meet and exceed KPIs for product sales and client rebooking. 
• Guide and Educate Clients: Offer pre- and post-care advice and recommend suitable skincare products. 
• Contribute to Clinic Success: Engage with clients across various communication channels - face-to-face, phone, and email. 

 
We'd feel ELECTRIC if you have:  

• Problem-solving skills: Approach challenges with a solution-oriented mindset. 
• Sales and Customer Service Expertise: Excel in customer-facing roles and thrive in a retail environment. 
• Flexibility: Adapt to a schedule that includes late-night trading, weekends, and public holidays. 
• Professional Presentation: Maintain a polished and professional appearance. 

 
To help you feel DREAMY at Laser Clinics, we offer: 

• Innovative Environment: Access the latest trends and technologies in aesthetics. 
• Supportive Team:  Collaborate with a dedicated, passionate team, where the energy is always ELECTRIC. Access to Employee Assistance Program (EAP). 
• Generous Benefits & Monthly Incentives: Enjoy complimentary laser hair removal, skin treatments, and substantial discounts on a wide range of treatments, products, and injectables. 
• Learning & Development: Access the best training to upskill and enhance your career, empowering you to feel FIERCE. 
• Global Mobility: Potential opportunities for international movement within our worldwide network. 
• Longevity & Job Security: Be part of a stable and growing industry. 
• Franchising Opportunities: Potentially buy into the business as a franchisee and grow with us. 

Ready to help others FEEL WICKED? Click the 'Apply' button and submit your resume and a cover letter explaining your experience and why you're a perfect fit for this position. 

 
laserclinics.com.au/careers 

#lifeatlaserclinics #thescienceoffeelinggood