Telstra Retail: Customer Service

4 months ago


Rosny Park, Australia Telstra Full time

Employment Type

Permanent

Closing Date

30 Dec 2024 11:59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Job Description

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Stores is not ‘just a job’, it’s an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.

Every day is different.

A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.

Every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you will be continually trained up on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will empower you to support and solution for our customers.

If you’d like to know a little more, here’s something we prepared earlier: Life at Telstra

We offer the perkiest of perks.

When it comes to rewarding our people, we’ve got so much to be excited about. Some of these include:

  • 30% off Telstra services

  • Exclusive discounts and offers across 240 brands and partners

  • A flexible, inclusive approach to parental leave – do it your way

  • Unlimited access to 17000 learning programs – something for everyone

  • Monthly performance rewards and recognition programs

  • There’s more Benefits Your Way - Telstra

We’re hiring.

  • Locations: we are currently hiring across:

    • BELLERIVE (EAST LAND SHOPPING CENTRE- ROSNY PARK)

    • GLENORCHY (NORTHGATE SHOPPING CENTRE)

    • HOBART (CAT & FIDDLE ARCADE)

    • KINGSTON

  • Casual, Part-Time and Full-Time roles available

  • Store hours vary – search your store

Is it you we’re looking for?

We’re on the lookout for talent to join our team in-store. A Telstra Retail Consultant is a multi-faceted role, and we have found it suits people with these attributes and skills:

  • The ability to easily build a connection with a variety of new and existing customers

  • An appetite to quickly develop customised solutions for customers

  • A drive to reach (and exceed) sales targets and KPIs

  • The hunger to learn and grow within the role (and beyond)

  • A positive and resilient approach to customer service within a busy environment

  • Experience in a customer-facing role

Hit Apply now

After you’ve submitted your application, our next step is an assessment supported by our partner, Hire Vue. Please keep an eye out for their email to move things along.

Retail Opportunities at Telstra

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra, talk to us about what flexibility means to you. When you apply, you can share your pronouns and /or any reasonable adjustments needed to take part equitably during the recruitment process.



  • Rosny Park, Australia Telstra Full time

    Employment Type Permanent Closing Date 30 Dec 2024 11:59pm Job Title Telstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...


  • Rosny Park, Australia Telstra Full time

    **Employment Type **:Permanent **Closing Date **:30 Dec 2024 11:59pm **Job Title **:Telstra Retail: Customer Service & Sales Consultant **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...


  • Chirnside Park, Victoria, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and experienced Customer Service & Sales professional to join our team at Telstra. As a Retail Sales Consultant, you will be responsible for providing exceptional customer service and sales experience to our customers.Key ResponsibilitiesProvide quality customer service to all customersMaximize sales by...


  • Chirnside Park, Australia Telstra Full time

    Job OverviewWe are seeking a highly skilled Customer Service and Sales Consultant to join our team at Telstra. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our VIC region.Key ResponsibilitiesProvide outstanding customer service to all customers, ensuring their needs are...


  • Rosny Park, Australia Global Retail Brands Full time

    Job Search | Login**Christmas Retail Assistants TAS - Global Retail Brands**: **Location**: 2 Locations **Posted on**: 24 September 2024 **We are looking for passionate food lovers and amazing cooks to join our team during the Christmas Holiday period.** **The Company**: House is a part of Australia's largest speciality homewares retailer with over 260...


  • Rosny, Australia Super Retail Group Full time

    {"title": "Assistant Store Manager", "description": "Role OverviewAs a key member of our retail team, you will be responsible for supporting store operations and assisting with leading our teams to deliver exceptional customer service experiences.Key ResponsibilitiesDevelop and maintain a customer-centric culture to drive sales growth and customer...


  • Rosny, Australia Super Retail Group Full time

    About the RoleWe are seeking a skilled and passionate retail professional to join our team as an Assistant Store Manager. As a key member of our store operations team, you will be responsible for supporting store operations and assisting with leading our teams.Key ResponsibilitiesDedicated to building a customer-centric culture to deliver the ultimate...


  • Rosny, Australia Super Retail Group Full time

    About the RoleWe are seeking a highly skilled and passionate retail professional to join our team as an Assistant Store Manager. As a key member of our store operations team, you will be responsible for supporting the store manager and leading a team of retail professionals to deliver exceptional customer service and drive sales growth.Key...


  • Rosny, Australia Super Retail Group Full time

    About the RoleWe are seeking a highly skilled and passionate retail professional to join our team as an Assistant Store Manager. As a key member of our store operations team, you will be responsible for supporting store operations and assisting with leading our teams.Key ResponsibilitiesCustomer Service: Dedicated to building a customer-centric culture to...


  • Rosny, Australia Super Retail Group Full time

    About the RoleWe are seeking a highly skilled and motivated Assistant Store Manager to join our team at Super Retail Group. As a key member of our store operations team, you will be responsible for supporting store operations and assisting with leading our teams.Key ResponsibilitiesCustomer Service: Dedicated to building a customer-centric culture to deliver...


  • Rosny, Australia Super Retail Group Full time

    About the RoleWe are seeking a highly skilled and passionate retail professional to join our team as an Assistant Store Manager. As a key member of our store operations team, you will be responsible for supporting store operations and assisting with leading our teams.Key ResponsibilitiesCustomer Service: Dedicated to building a customer-centric culture to...


  • Rosny, Australia Super Retail Group Full time

    About the RoleWe are seeking a highly skilled and passionate retail professional to join our team as an Assistant Store Manager. As a key member of our store operations team, you will be responsible for supporting the store manager and leading a team of retail professionals to deliver exceptional customer service and drive sales growth.Key...


  • Rosny, Australia Super Retail Group Full time

    About the RoleWe are seeking a passionate and skilled retail professional to join our team as an Assistant Store Manager. As a key member of our store operations team, you will be responsible for supporting store operations and assisting with leading our teams.Key ResponsibilitiesBuilding a customer-centric culture to deliver exceptional customer...


  • Rosny, Australia Super Retail Group Full time

    About the RoleWe are seeking a passionate and skilled retail professional to join our team as an Assistant Store Manager. As a key member of our store operations team, you will be responsible for supporting store operations and assisting with leading our teams.Key ResponsibilitiesBuilding a customer-centric culture to deliver exceptional customer...


  • Rosny, Australia Super Retail Group Full time

    Job Title: Assistant Store ManagerWe are seeking a highly skilled and motivated Assistant Store Manager to join our team at Macpac. As a key member of our store operations team, you will be responsible for supporting store operations and assisting with leading our teams.About the RoleThe successful candidate will be dedicated to building a customer-centric...


  • Mill Park, Victoria, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Consultant. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key Responsibilities:Provide personalized customer service and support to meet customer needs and...


  • Rosny, Australia MyState Limited Full time

    Make your start in the finance sector! - Multiple Opportunities - Grow with Us - Comprehensive Training! Are you a driven and customer-focused individual with a passion for delivering exceptional service? MyState is seeking a dynamic Customer Service Representative to become the face and voice of our bank. As a key member of our retail team, you will be the...


  • Rosny Park, Australia Rebel Full time

    **Assistant Store Manager rebel (Customer Service Manager)** **Sport is calling!** **We are a passionate team looking for a strong leader to work with the management team to continue to drive our success.** **Our Assistant Store Managers are known internally as Customer Service Managers. **They are leaders in guiding team members to attain excellence in...


  • Rosny, Australia Super Retail Group Full time

    About the RoleWe are seeking a highly skilled and passionate retail professional to join our team as an Assistant Store Manager. As a key member of our store operations team, you will be responsible for supporting the store's daily activities and assisting with leading our teams.Key ResponsibilitiesCustomer Service Excellence: Dedicated to building a...


  • Rosny, Australia Super Retail Group Full time

    Unlock Your Potential as an Assistant Store ManagerAre you a retail professional looking for a challenging and rewarding role? Do you have a passion for delivering exceptional customer service and leading high-performing teams? We're seeking a skilled and motivated Assistant Store Manager to join our team at Macpac, a leading outdoor retailer.About the...