Customer Service Manager
3 weeks ago
About the Role
We are seeking an experienced retail people leader to join our team as a Customer Service Manager. As a leader, you will be responsible for guiding team members to attain excellence in customer service and sales.
Key Responsibilities
- Confidently set goals and targets with your team and manage their success on a regular basis.
- Ensure the store is always well presented, tidy, and engaging for customers through visual merchandising of fashion/apparel.
- Model exceptional customer service and coach a team to deliver the same.
- Resolve complaints and queries in a professional manner.
- Focused on zero harm and prioritize the safety of customers and team members.
About Us
Rebel is Australia's biggest sporting team, and we are committed to creating genuine career pathways for our team members. We offer an inclusive culture, innovative recognition, and a commitment to diversity and inclusion.
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