Delivery Manager

2 weeks ago

Richmond, Australia REA Group Full time

Develop your career at REA

You’re here because you’re interested in taking the next step in your career. Your team knows you are great, but this team might not know you so well. This role reports to James Oppenheim – it wouldn’t hurt to reach out to them for a chat to learn more about the position Prior to applying, please speak with your current manager – it’s crucial they are aware of your interest in another role.

Which team is this in

This Delivery Manager role leads the Channels and Search tribe within the Experience Engine portfolio in Consumer. The Consumer Channels & Search tribe own many of the critical platforms that power the realestate.com.au consumer-facing website and apps, including:

  • ConstructKit: our cross-channel design system, enabling collaboration between hundreds of designers and developers across web, iOS, and Android

  • Argonaut: our web platform for high-volume websites

  • Nautilus: our native platform for native iOS and Android apps

  • ContentPub: our high-performance search and data-retrieval APIs and back-end services

Each platform is treated as a product, with a dedicated squad who fully own their product from strategy through to execution, covering product development, operations, custodianship, and support

What the role is all about  

In this role you will be responsible for the tribe engagement and delivery across your portfolio of products. You will take the lead at the inception phase to ensure that initiatives are scoped, planned and resourced appropriately. You will manage your team’s budget and have full accountability for cost and workforce optimisation.

You will form a part of the leadership team for your area and will be jointly accountable for the health, happiness and performance of your teams. You will contribute positively to the culture of your team, build engagement and morale, be involved in recruiting, set structure and processes and generally help build and maintain a high performing team. In addition, you will have direct line management responsibility for 4+ people managers and their team members. This will require you to mentor them, identify skill gaps, establish development plans and conduct performance reviews.

You will use your extensive experience to make a contribution to REA beyond your immediate stream of work. You will take an active role in mentoring less experienced Senior Delivery Leads and Delivery Leads. You will make a significant contribution to the Delivery Lead community of practice to continue to improve our delivery capability.

Day to day of the job

  • Portfolio/program management using agile methods and cross-disciplinary teams

  • Project scoping and planning across multiple squads both within your tribe and beyond

  • Monitor, control and report on progress of all tasks including prioritisation to ensure on-time delivery of key milestones and overall Initiatives

  • Effective risk and issue management

  • Stakeholder management and communication across all layers of the organisation

  • Building happy and productive teams

  • Budget and resource management across multiple teams

  • Designing and managing effective delivery processes

  • Contributing to the leadership team of your area

  • Financial reporting including responsibility for capex and opex expenses

  • Manage, Negotiate and execute on any third party related IT Services and or Products relating to the Tribe

  • Driving a culture of operational excellence to ensure our systems are healthy and maintained and any incidents are effectively managed

  • Line management and mentoring of 20+ team members

  • Contributing to the REA project delivery knowledge base through blog posts, brown-bag sessions and coaching less experienced members of the team

  • Leading the Delivery Lead community of practice for REA Group

Who we’re looking for 

To set yourself up for success in this role you will have ideally gained experience in the following areas:  ​

  • Demonstrated experience in Program Management, Delivery Management or a comparable role

  • At least 8 years of industry experience in Project Management in a software development environment

  • Extensive experience in Agile Software Delivery

  • Experience in P&L Management

  • Commercial experience in Vendor Management desirable but not mandatory

  • Experience in managing Stakeholders across large programs of work

  • Strong Workshop & facilitation skills to help drive successful outcomes

  • Ability to look at tricky situations through a solutions-focused lens

But we don’t just look for someone based on their skills and expertise. We need someone who is going to continue to build and shape our culture through embracing our values. That means you also need to be:  

  • A strong and creative communicator  

  • Friendly, approachable and have good relationship management skills  

  • An avid supporter of our fully inclusive culture - we celebrate difference and ensure that everyone belongs  

Some of these things might push you out of your comfort zone or you might be looking at this thinking you can absolutely flourish in this role… Whatever you think, we think you should throw your hat in the ring

Reach out to Stasio Dunford if you need any help.

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