Support Officer

2 months ago


Bendigo, Australia Bendigo and Adelaide Bank Full time

Closing date:  29th October 2024

Position Description: 

Your new role with Bendigo Bank is just a few clicks away.

About the role   

As our Support Officer (Documentation) you will report to the Team Manager and will bring your seasoned administration skills to support with the preparation of legal security documentation including contracts and mortgages, the preparation of Guarantor Disclosure Information and Packages and providing advice and guidance to internal stakeholders.

For this role, knowledge of property title requirements for all Australian jurisdictions is an advantage. Furthermore, your previous experience and knowledge of loan securities, land titles and other forms of property legislation, stamp duty legislation and practices will be highly desirable. Lastly experience in a loan processing centre, security documentation or conveyancer functions or similar field is preferred.

About you  

As our new Support Officer (Documentation) , you will bring the following skills :

Excellent communication and relationship building skills. Proactive, innovative and prepared to go the extra mile to deliver exceptional customer service. Energetic, enthusiastic and co-operative. Demonstrated ability to work within tight timeframes with the ability to prioritise. Able to work effectively in a team environment or autonomously. High level of literacy skills. Highly accurate approach with strong attention to detail. Knowledge of the Consumer Credit Code and Banking Code of Practice is desirable. General understanding of loan securities. Ability to communicate in a positive and professional manner Ability to prioritise, monitor and organise workflows

We offer flexible work options that put our people first and a hybrid model of minimum x2 days in a local Head Office p/week

This role is a full time, 12 month fixed term role, based at any of our head office locations

About Bendigo Bank

With over 7,000 employees, we are Australian’s fifth largest retail bank with a vision our purpose – ‘to feed into the prosperity of our customers and communities, not off it’. We are one of Australia’s most trusted brands and this isn’t something we take lightly, which means Bendigo Bank is the Bank you can be proud to work at

Find out more about us and our incredible history here:

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury or disability to equitably participate in the selection process.

Our perks and benefits:

Belong to a wonderful team of people. Know how we know they’re great to work with? They told us Great benefits, work life balance and flexibility

Bendigo Bank supports ongoing development, with the potential for a portion of education fees being reimbursed by the bank. We want you to be the best version of you, and to help you achieve that We know the last few years have been rough, so we have partnered with Sonder as our EAP provider that is so much more than just one-on-one counselling. At the touch of a button, you will have access to self-help 24/7 or you can live chat with a team of safety, medical, and mental health professionals to assist with anything life throws at you.

So, what are you waiting for? Come and join the better big bank

Still in two minds?

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application

Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now

We don’t want you to be missed, so please note that directly emailed CV’s may not be picked up by the system and may risk being missed from the process.

We love the support recruitment agencies give businesses every day, however, we have got this. Our superstar recruiters will reach out to our fabulous panel if we need a helping hand.



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