Sales Support Coordinator

3 weeks ago


Warriewood, Australia PharmaCare Full time

About us

At PharmaCare, we inspire people to be the best, healthiest and happiest they can be. As an Australian born and built success story we are proud of our heritage and remain a 100% Australian owned and family operated business. We are home to some of Australia’s most well-known and trusted brands including Nature’s Way, Bioglan, Sambucol, Norsca, Brut, Skin Doctors, Naturopathica, KP24, Promensil, BioMedica, Medlab and many more. 

Our success comes from our performance led culture, and we want our people to succeed. We encourage ownership and integrity with an entrepreneurial flair.  Based on the Northern Beaches we live the life we promote.

We are family owned with a global reach, our products are found in pharmacies, supermarkets, department and variety stores all over the world.

Extras we know you’ll love

  • On site 3 level gym with dedicated personal trainers and daily classes
  • Full time barista with free coffee and free smoothies
  • Generous monthly product allowance to support your health and wellbeing
  • Paid parental leave, subsidised health and salary continuance insurance
  • Flexible working hours
  • Secure onsite parking
  • Employee assistance/wellbeing initiatives
  • Ongoing training and development programs
  • Leave loading

About the Role

Reporting directly to the Senior Business Analyst, this role will be responsible for providing sales support to the Independent Pharmacy Sales field team. The primary purpose of this role is to align the efforts between the sales and marketing teams to ensure the field team are equipped to achieve the best possible results. There are several tasks that may be required in a day and it will be dependent on the priorities at the time. Your duties will include:

  • Managing account administration e.g. onboarding pharmacy groups, catalogue pricing maintenance
  • Working with key stakeholders to ensure marketing collateral is delivered
  • Processing group allocation orders in JDEdwards
  • Supporting key account managers with new line forms, promotional submissions & catalogue artwork
  • Running ad-hoc reports through multiple systems
  • Producing monthly merchandiser planners
  • Maintaining SharePoint: Product images, brand assets & training material
  • Traffic control & communication for the field team
  • Onboarding new hires - arranging inductions, business cards & sample stock
  • Supporting key meetings with collateral, reporting and other coordination activities
  • Ensuring action items post meetings are clearly communicated and timelines are met

About you

  • Experience in a similar role
  • Medium-Advanced level in Excel essential
  • Ability to work autonomously
  • Attention to detail, highly motivated and organised
  • Ability to communicate with both internal and external stakeholders 
  • Analytical skills and/or interest


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