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IT Helpdesk Analyst
2 months ago
- IT Helpdesk Analyst
- Permanent Role
- Adelaide based role
We are looking for an experienced IT Helpdesk Analyst to join one of our clients in Adelaide. The following skills and experience are essential to be successful in this role.
Experience and skills we are looking for:
- Minimum of three years working in the IT industry
- Experience with Ticketing Systems (FreshService, Zendesk, ServiceNow, ManageEngine etc)
- Experience with Microsoft 365 Services (Sharepoint, Teams, Office, Exchange, Azure, etc)
- Experience with Windows Hyper-V, ideally experienced with Fail-Over Cluster
- Experience with Backup software (Veeam, Backup Exec, Windows Backup etc)
- Experience with Windows OS Server and Workstation technology (AD, DNS, DHCP, Group Policy, NTFS etc)
- Experience with Wintel hardware troubleshooting and configuration
- Experience with Networking (TCP/IP, routing, switching, firewalls & working with Internet Service Providers)
- Printer configuration, administration, and troubleshooting.
- Cert IV in Information technology
If the above role sounds of interest, please click on “Apply Now”, or get in touch with Sheril via E// sheril.sequeira@talentinternational.com for a confidential chat