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Enrolment Administrator

2 months ago

Blacktown, Australia Blacktown City Council Full time

Blacktown is a vibrant city located in the very heart of Greater Sydney, halfway between Sydney City and the Blue Mountains. It is a city of ambition and excitement. With a total of 54 residential suburbs, and population of 435,000 coming from more than 180 different birthplaces, Blacktown City is one of the most diverse communities in Australia.

Working in Blacktown City provides a wealth of professional opportunities. Blacktown City Council is the largest council in New South Wales, 4th largest in Australia and a leader in the development of the western Sydney region. With almost unmatched growth expected over the next 25 years, we are on an exciting journey of transformation to prepare for a population of more than 644,000. There has never been a more exciting time to join one of Sydney’s most dynamic and high-performing councils as we continue to deliver outstanding levels of service for our proud and diverse community and prepare our great city for the future.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About the opportunity

We are currently seeking 1 x permanent, part-time Enrolment Administrator position. This role will serve and convert a wait-list enquiry to an enrolment for Kids’ Early Learning (KEL) by providing information, advice and an offer regarding Kids' Early Learning services that match customer preferences and available vacancies.

About Kids' Early Learning

Here at Council, we own and operate a childcare business, Kids’ Early Learning, with a portfolio of 31 childcare centres and over 40 family daycare educators.

Kids’ Early Learning has approximately 300 full-time, part-time and casual staff, and operates throughout the Blacktown local government area, serving over 2000 families and providing care and learning needs for their children.

If you would like to know more about Kids' Early Learning, please visit our website.

Qualifications and experience

Essential:

  • Certificate III or equivalent in either childcare, business or administration
  • Solid experience and success in customer service and enquiry management in a customer focused business
  • Good customer relationship management skills
  • Effective written and verbal communication skills.

Desirable:

  • 8 plus years’ experience in a customer service-related business
  • Knowledge of early childhood education and care applicable legislation/regulations
  • High level of familiarity with website and mobile childcare management system software applications
  • Demonstrated ability to think creatively
  • Persuasive communication style
  • Advanced computer skills.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

  • Entry level for this position starts at $1,308.84 per week pro-rata
  • 21-hour working week 
  • Employee benefits such as leave entitlements (where applicable), 11.5% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Position description 

Click here to view or download the position description.

  Apply now using our fast and easy-to-use online application process:

  1. Have your resume and any other relevant documentation ready to attach. 
  2. Have a personal email address ready to use and complete your application without 'logging out' of the system.
  3. Review the questions and decide on your responses before commencing your application.

    Best of luck.

Closing date:           Friday 4 October 2024, 11.59 pm    

Contact officer:       Rebecca Beare at rebecca.beare@blacktown.nsw.gov.au 

Internal ref:              BCC887

Apply Now