Product Support Advisor

2 days ago


Singleton, Australia Liebherr-Australia Pty. Ltd. Full time

About the Role:In this role, you'll provide field and technical support to our customers, ensuring their Liebherr excavators operate at peak performance. You'll be a problem-solver, a skilled technician, and a trusted advisor, collaborating with customers and colleagues to keep their operations running smoothly.

Responsibilities

Responsibilities:

  • Diagnose and repair electrical, mechanical, and hydraulic faults on Liebherr excavators (various models including R9250, R9400, R9600, R9800, and R996B).
  • Assist with major and minor services to site machines.
  • Manage warranty jobs and support with site claim submissions.
  • Conduct machine health assessments and generate comprehensive reports.
  • Maintain accurate documentation (timesheets, maintenance requests, site-specific reports).
  • Promote Liebherr as a solutions provider, exceeding customer expectations.
  • Ensure clear communication with customers, keeping them informed of all relevant information.
  • Collaborate effectively with supervisors and tradespeople.
  • Coach and mentor Liebherr and customer technicians.

About you

About You:

  • Trade Qualified - Certificate III in Mobile Plant Technology (AUR31220-01) or equivalent.
  • Demonstrated experience and expertise with Liebherr excavators or similar equipment is highly regarded.
  • Exceptional diagnostic and fault-finding skills.
  • Strong customer support experience.
  • Excellent communication and interpersonal skills.
  • Self-motivated with a commitment to quality execution.
  • A current driver's license.

Additional Qualifications (Highly Regarded):

  • Additional Low Voltage Training
  • MDG25 certification
  • Working at Heights certification
  • Certificate IV Engineering (Fluid Power)

We offer

Benefits:

We offer a competitive salary and benefits package, with opportunities for career development in a dynamic and growing industry.

Locations:

This roles are based at Mt Arthur Coal and Bengalla Mine Sites.

Ready to Join the Team?

If you're a highly skilled technician with a passion for heavy machinery and a dedication to exceptional customer service, we encourage you to apply

Please note: While some of the excavator models serviced may differ based on location, your qualifications and transferable skills will be highly considered.

Apply Today

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Janet Moore.

One Passion. Many Opportunities.



  • Singleton, Australia Liebherr-Australia Pty. Ltd. Full time

    **Responsibilities**: - Diagnose and repair electrical, mechanical, and hydraulic faults on Liebherr excavators (various models including R9250, R9400, R9600, R9800, and R996B). - Assist with major and minor services to site machines. - Manage warranty jobs and support with site claim submissions. - Conduct machine health assessments and generate...


  • Singleton, Australia Rapid Spray Full time

    **Warehouse/Production Support** Are you ready to be part of an Australian success story? Rapid Spray is an Australian-owned and operated Company that is looking for a safety-focused and diligent Warehouse/Production Support person to join the team. Rapid Spray is renowned throughout the manufacturing industry for land management, specialising in...

  • Safety Advisor

    4 weeks ago


    Singleton, Australia YanCoal Full time

    We are seeking a passionate Safety Advisor to join the team at Mount Thorley Warkworth (MTW) who will support leaders to achieve a world class safety culture. **About the Business**: - **Outstanding safety culture**: - **Development opportunities in this growing operation**: - **Be based at Mount Thorley Warkworth** We are Australia’s largest...

  • Safety Advisor

    3 weeks ago


    Singleton, Australia YanCoal Full time

    SAFETY ADVISORWe are seeking a passionate Safety Advisor to join the team at Mount Thorley Warkworth (MTW) who will support leaders to achieve a world class safety culture.  About the Business Outstanding safety culture Development opportunities in this growing operation Be based at Mount Thorley Warkworth We are Australia’s largest pure-play coal...


  • Singleton, Australia Liebherr-Australia Pty. Ltd. Full time

    About the RoleWe are seeking a skilled Product Support Specialist to join our team at Liebherr-Australia Pty. Ltd. In this role, you will provide technical support to our customers, ensuring their Liebherr excavators operate at peak performance.Key ResponsibilitiesDiagnose and repair electrical, mechanical, and hydraulic faults on Liebherr excavators,...


  • Singleton, Australia YanCoal Full time

    About the RoleWe are seeking a passionate Safety and Risk Advisor to join the team at Yancoal who will support leaders to achieve a world-class safety culture. About the BusinessLeading coal producer Development opportunities in a growing operation Be part of a dynamic team Yancoal is a leading coal producer generating significant revenue and employing a...


  • Singleton, Australia Liebherr-Australia Pty. Ltd. Full time

    **About the Oppotunity** Reporting through to the Customer Support Manager, the role is responsible for providing field and technical support to the customer, assist with machine reliability / availability, parts & warranty & managing client requirements relevant to equipment support for the Liebherr Excavators on site. Extensive experience with Liebherr...


  • Singleton, Australia Liebherr-Australia Pty. Ltd. Full time

    **About the Oppotunity** Reporting through to the Customer Support Manager, the role is responsible for providing field and technical support to the customer and managing client requirements relevant to equipment support for the Liebherr Excavators on site. Extensive experience with Liebherr excavators as well as sound diagnostic skills...


  • Singleton, Australia Yancoal Australia Ltd Full time

    About the RoleWe are seeking a highly skilled Safety Advisor to join our team at Yancoal Australia Ltd. As a key member of our safety team, you will play a critical role in supporting our leaders to achieve a world-class safety culture.Key ResponsibilitiesPartner with line leaders to facilitate the implementation and continual improvement of all aspects of...

  • Safety Advisor

    2 weeks ago


    Singleton, Australia Yancoal Full time

    About the Role We are seeking a highly skilled Safety Advisor to join the team at Yancoal, who will support leaders to achieve a world-class safety culture. Key Responsibilities The successful candidate will be responsible for: Partnering with line leaders to facilitate the implementation and continual improvement of all aspects of safety processes,...

  • Production Operator

    4 weeks ago


    Singleton, Australia Thiess Full time

    **Production Operator**: - Job ID- 930437- Job Type- Permanent Full Time- Location- Australia - Singleton, NSW- Categories- Mining Operations, Operator - All Round / Multi Skilled, Operator - Dump Truck, Operator - Production / Excavator- Applications close- 02 Oct 2024 AUS Eastern Standard Time**Make Your Mark** Every day, all around the world, Thiess...

  • Safety Professional

    2 weeks ago


    Singleton, Australia Workforce Australia for Individuals Full time

    Safety Advisor RoleWe are seeking a dedicated Safety Advisor to join our team at Workforce Australia for Individuals, who will support leaders in achieving a world-class safety culture.About Our BusinessWe pride ourselves on having an outstanding safety record.Our organization offers development opportunities in a growing industry.We are a leading provider...

  • Safety Professional

    2 weeks ago


    Singleton, Australia Workforce Australia For Individuals Full time

    Safety Culture Development At Workforce Australia For Individuals, we are committed to achieving a world-class safety culture. We are seeking a passionate Safety Advisor to support our leaders in this endeavor. About Our Business * Outstanding safety culture * Development opportunities in a growing operation * Based at Mount Thorley Warkworth, Australia's...

  • Production Operator

    3 weeks ago


    Singleton, Australia Thiess Full time

    About the RoleThiess is seeking experienced production operators with a strong background in heavy earthmoving equipment operation. The ideal candidate will have a minimum of 12 months experience in operating heavy equipment in a mining environment.About YouProven experience in operating heavy earthmoving machinery, including dump trucks, dozers, graders,...

  • Safety Specialist

    2 weeks ago


    Singleton, Australia Yancoal Australia Ltd Full time

    {"Job Title": "Safety Advisor", "Job Description": "About the RoleWe are seeking a passionate Safety Advisor to support leaders in achieving a world-class safety culture at Mount Thorley Warkworth (MTW), a leading coal producer in Australia.Key ResponsibilitiesPartner with line leaders to implement and improve safety processes, including risk assessments,...

  • Production Operator

    2 weeks ago


    Singleton, Australia Thiess Full time

    About the RoleThiess Mount Pleasant Operation is seeking Experienced Multi-skilled Production operators with open cut experience and refined operating skills in Heavy Earthmoving equipment including:Cat 793 Dump TrucksKomatsu 930 Dump TrucksD10, D11 DozersAdditional ancillary equipment such as graders, loaders & water cartsLiebherr 9600, 996, 9400, 9350 and...

  • Safety Specialist

    1 week ago


    Singleton, Australia YanCoal Full time

    {"title": "Safety Advisor", "description": "About the RoleWe are seeking a dedicated Safety Advisor to join our team at Mount Thorley Warkworth (MTW). As a key member of our safety team, you will play a critical role in supporting leaders to achieve a world-class safety culture.Key ResponsibilitiesPartner with line leaders to facilitate the implementation...


  • Singleton, Australia Australian Government Full time

    $83,706 - $89,659 + up to 15.4% superannuation - Singleton - NSW, Williamtown - NSW **The Role** ICT Customer Support staff are enthusiastic in establishing and maintaining productive working relationships between Joint Capabilities Group (JCG), Defence Enabler partners and Defence personnel, with the aim to provide JCG Operations Division with active...


  • Singleton, Australia Workforce Australia for Individuals Full time

    Job SummaryWorkforce Australia for Individuals is seeking a skilled Mechanical Trades Assistant to provide support to our Workshop Trades, Stores, and Sales departments. As a key member of our team, you will be responsible for assisting with tasks and projects as required.Key ResponsibilitiesAssist in maintaining quality, efficiency, and productivity levels...

  • Safety Professional

    2 weeks ago


    Singleton, Australia YanCoal Full time

    About the RoleWe are seeking a highly skilled Safety Advisor to join our team at Mount Thorley Warkworth (MTW). As a key member of our safety team, you will play a critical role in supporting leaders to achieve a world-class safety culture.Key ResponsibilitiesPartner with line leaders to implement and continually improve safety processes, including risk...