Government Relations and Customer Advisor

4 weeks ago


Adelaide, Australia Karlka Recruiting Group Full time
  • 6 months + 6 months extensions
  • WFH 2 days per week after training
  • Tertiary qualifications in policy, communications business, or similar area
  • 6 month contract + 6 month ext
  • State Government Agency 
  • Adelaide Location 

About the company
Karlka Recruiting Group has partnered with a State Government Agency to engage a Government Relations and Customer Advocate Advisor. This position is located in their busy Adelaide office for an initial contract until 6 month contract.
 
About the Position
Provide specialist advice to resolve complex customer matters and support engagement with Government departments through development of written documentation and responses that enhance our client’s brand.
Duties

  • Contribute effectively to the team 
  • Safety & Wellbeing
  • Customer experience and effective complaint management processes 
  • Author and develop informational documents and materials for the Minister, Minister’s Office, and other
  • Build and sustain effective relationships with key stakeholders 
  • Ensure that document administration is well maintained


Requirements/Skills

  • Tertiary qualifications in policy, communications business, or similar area and/or proven relevant experience
  • Demonstrated ability to meet and manage multiple tasks and deliver within tight deadlines
  • High level of written and verbal communication skills
  • Demonstrated ability to undertake and report on complex investigations and provide exemplary customer advisory services
  • You will be required to hold a current driver’s licence at all times

Benefits working with this Client

  • 6 month extension 
  • WFH flexibility 
  • Government Agency

Benefits working with Karlka Recruiting Group 

  • Weekly pay  
  • Ongoing support: Pre, during and post placement 
  • Dedicated consultant per contract
  • Employee Assistance Program available
  • Our agency supports Indigenous communities 

How to Apply
Apply now to be considered for submission to our client by 05/06/2024
Consultant: SangEmail for questions only: recruitment@karlkarecruiting.com.au
*Please apply through this portal. Any applications through email may be missed.

Nyiyaparli and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply. 
   Only shortlisted candidates will be contacted for further discussion.
Applications received after the due date may be considered for similar roles.

#SCR-sang-nguyen-pham



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