Technical Facilities Operations Manager

3 weeks ago


Melbourne, Australia ISS FACILITIES SERVICES LIMITED Full time

We are seeking expression of interest for a Technical Facilities Operations Manager to join us on a Full-Time basis, on a 6 months Fixed-Term contract, with the possibility of extension. The successful candidate will be an effective communicator, embody our values and prioritize outstanding service. They will work with a prominent National client in the telecommunication sector, with great alignment and commitment to delivering high-quality operational services. The role can be based in Melbourne or Sydney and will involve working closely with the client to ensure successful delivery of customer concepts.

The Position:

  • Lead the BMS Operations Team, ensuring efficient monitoring and control of all client connected facilities.
  • Provide guidance to Facility Managers in addressing day-to-day operational challenges.
  • Manage contractor relationships, validate KPIs, and ensure compliance with contractual requirements.
  • Proactively identify and communicate risks, proposing solutions to ISS management.
  • Ensure effective management of risk identification/controls, incidents, and tenant/client/customer issues.
  • Collaborate with Operations Management to meet contractual requirements and client expectations.
  • Develop and maintain strong relationships with client representatives and ensure project delivery aligns with client needs.
  • Uphold ISS values of Honesty, Entrepreneurship, Responsibility, and Our Quality.

Our Benefits:

  • Competitive salary on offer.
  • Opportunity to contribute to and participate in the client social and events calendar
  • Work with a close-knit and dedicated team, focused on continuous development.
  • Upskilling opportunities with access to ISS and client learning and development modules
  • Opportunities for career development and advancement within ISS.
  • Access to staff discounts.

Minimum Criteria:

  • Bachelor's degree in a relevant field.
  • Proven experience in technical operations management, preferably in facilities management.
  • Excellent communication and stakeholder management abilities.
  • Understanding of Building Management Systems and critical operations.

To apply for this role please click on the 'apply' link and complete the online application.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people.

We are an ethical employer, recognised by the industry for paying fairly and ensuring a safe working environment for all our staff. Read more about ISS in Australia and New Zealand on our website.



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