Team Leader/Supervisor

5 months ago

Launceston, Australia JJ's Waste & Recycling Full time
  • Job Security | Full-time | Permanent | Essential Services | Growing Company
  • National family-owned and operated business with over 90 years-experience
  • Onsite Car Park | Work/Life Balance | 7.30am to 4.30pm | Monday to Friday

Everybody knows a JJ’s Truck when they see one . . . our iconic green and gold fleet head out rain or shine for collections in your area.

But did you know we have 23 divisions, 135 sites nationally, employ nearly 3000 people and operate a fleet of over 2300

We do more than collect the bin from your street, we also convert waste into clean energy, divert food waste from landfill and convert to compost, manufacture customised waste management equipment, asbestos removal, refine and recycle oil, manage and maintain our fleet inhouse and have our own bespoke technology systems.

Our teams include Drivers/Operators, Heavy Vehicle Mechanics, Customer Service, Operations, Finance, IT/Digital, Environment, Engineering, Industrial Chemists, Safety, Administration and much more . . .

With so much opportunity, what is your career path?

ABOUT THIS ROLE

We are seeking a self-motivated and enthusiastic Operations Coordinator based at out Launceston Depot - support our team of waste collection professionals to effectively manage daily operational goals. 

You will be working with a safe, modern and reliable fleet, serviced and maintained in our on-site workshops.

We are an essential services industry, offering stability to employees and reliability to our customers.

This position is a permanent, full-time position, (Monday to Friday), 7.30am to 4.30pm.  

KEY RESPONSIBILITIES

  • Ensure the highest standards of customer service are met in managing customer requests
  • Responding to telephone and email enquiries in a timely manner
  • Establish and manage relationships with drivers, team members, customers, and local authorities
  • Checking driver records (run sheets / fatigue)
  • Reporting & Investigate queries
  • Working to timelines to ensure work is completed
  • Daily payroll support (timesheets) & other tasks as required
  • Establish and manage relationships with customers and the public 
  • Strive for improvement in operations whilst upholding a high level of safety at all times

ABOUT YOU

  • Experience in a similar role 
  • Transport & Logistics industry experience - preferred
  • HR licence (or willingness to obtain)
  • Excellent problem-solving skills
  • A commitment to achieving customer service of the highest standard
  • Excellent time management and organisation skills with the ability to meet set deadlines
  • Good knowledge of the Windows Office Suite, particularly Excel
  • Maintain professional etiquette with effective written and verbal communication skills
  • Data entry skills and an eye for detail
  • Self-motivated with the ability to work well within a team and autonomously
  • Excellent time management skills

BENEFITS

We appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including:

  • The stability of a national, Australian family owned and operated business with over 90 years’ experience 
  • Uniform and PPE
  • Essential services industry – job stability
  • Full-time, permanent role
  • Attractive remuneration 
  • Onsite parking
  • Local depot / workshop
  • Career development and growth opportunities 
  • Introductory and ongoing training 
  • Health-fund discounts
  • Salary sacrificing and novated leasing 
  • Banking partnerships – including financial, budgeting and mortgage advice
  • Discounts at over 100 retailers (including groceries and fuel)
  • Car servicing, parts and accessories discounts – plus new car discounts

NEXT STEPS

Interested applicants should APPLY NOW

Depending on the role, the recruitment process may vary slightly; this may include a phone interview, face-to-face interview, skills-based assessment, pre-employment medical and of course, an opportunity to meet the team.

To view our other vacancies or more information about the role go to: www.jjswaste.com.au/careers 

ABOUT THE COMPANY

Established in 1932, JJ’s Waste & Recycling (formerly J.J. Richards & Sons Pty Ltd) is Australia’s largest, family-owned and operated waste management company.

From humble beginnings as a small family business, our team has grown across Australia, NZ & the US, and we’re passionate about effective waste management.

With a dynamic attitude that values our people, their safety and the environment. We strive for an innovative, collaborative, and high-performance culture that celebrates the contribution of every employee. 

No agencies please, we’ve got this one covered Unsolicited communication will result in the forfeiture of any engagement or partnership.

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