Senior Advisory Services Consultant

3 weeks ago

Melbourne, Australia Workday Australia Pty Ltd Full time

About the Role

​We are seeking people who love to help customers overcome HR technology challenges and who feel rewarded by driving high levels of customer satisfaction. The ideal candidate helps people to understand tough concepts, facilitating collaboration on effective solutions. Our focus is on helping customers to get the most value from their Workday investment through the delivery of a variety of innovative services.

Locations: Candidates in any metro market will be considered for this position 

This position can be filled at a Senior level for a candidate with Senior level experience

Our team members:

Confidently and consistently provide excellent customer service

Engage customers to quickly understand business requirements

Share their broad experience with industry practices

Adapt and succeed independently in challenging situations

Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions

Support multiple customers concurrently on short duration projects

Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features. Team members say the variety of services and unexpected challenges keeps the job exciting and fresh.

Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every day

Partner with an Engagement Manager to deliver services that include:

Feature Adoption Workshop

Functional Review

Health Check

Expert Assist

About You

Basic Qualifications

5+ years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience. Workday 

5+ years of experience with Core HCM, Compensation and/or Talent administration.


Other Qualifications

Demonstrates a solid grasp of HR related systems and processes. Able to gain a detailed understanding of Workday concepts and new feature releases in Core HCM, areas of expertise and cross application features.

Certified or ability to certify in Workday HCM Products and to effectively deploy the solutions.

Experience with influencing, interacting and collaborating with senior leaders, internally and externally.

Capable of leading and influencing design meetings toward an effective and collaborative outcome.

Ability to deliver and get results while managing to a project plan.

Excellent verbal and written communication skills.

Experience with global implementations is preferred.

The ability to work on multiple engagements simultaneously.

Bachelor’s degree or related experience required.

Ability to travel up to 25%.

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