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Case Manager

2 months ago


Wagga Wagga, Australia MA MISSION AUSTRALIA Full time
  • Contract to July 2025 | 30.4 to 38 hours per week
  • $87138 to $90000 FTE + Super + Salary Packaging
  • Salary dependent upon qualifications and experience
  • Wagga Wagga NSW 2650
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Join us in making a tangible impact on children and families in Wagga through the Family Preservation Program We're seeking a compassionate and skilled Case Manager to join our dynamic team and contribute to the well-being of vulnerable families.

In this role, you'll embark on a fulfilling journey of providing targeted support to families with children aged 0-17. Your efforts will directly contribute to ensuring children grow up in safe and nurturing environments, where their health and well-being are prioritized.

With a pool car provided for outreach work during business hours, you'll have the opportunity to engage directly with families in their homes and communities, providing personalized support where it matters most.

Although this is not an identified position, we strongly encourage Aboriginal and Torres Strait Islander people to apply.

Your key responsibilities will to:

  • Provide culturally embedded case management tailored to families with children aged 0-17. Your approach will be sensitive to diverse cultural backgrounds, ensuring every family receives personalized support.
  • Focus on parental vulnerabilities such as domestic violence, mental health issues, disability, and substance misuse. Empower parents with strategies, skills, and resources to enhance family stability and well-being.
  • Facilitate access to therapeutic services for parents and quality children's services to promote healthy child development. Your role is pivotal in ensuring comprehensive support for every family member.
  • Collaborate closely with the Department of Communities and Justice (DCJ) to identify and engage families at risk of significant harm, providing timely interventions and support.

Requirements for Success:

  • Tertiary Qualification with at least one-year relevant experience in the human services industry or lesser qualification with substantial relevant experience in the human services industry.
  • Demonstrated experience in case management, particularly with families and children, is essential. Knowledge of issues like domestic violence, mental health, and child development is highly valued.
  • Computer literate in a Windows environment.
  • Excellent oral and written communication skills.
  • Current Driver’s Licence.

Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your benefits

  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support
  • Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

Click ‘Apply’ and send your application today

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you