Case Manager
3 weeks ago
We are seeking a highly motivated and experienced Case Manager to join our Home Care team in the Riverina Region of NSW. As a Case Manager, you will be responsible for managing the end-to-end customer journey, providing high levels of customer satisfaction, and assisting with customer growth and retention.
Key Responsibilities- Develop and implement individualised care plans to meet the needs of our clients
- Conduct regular assessments and reviews to ensure the ongoing needs of our clients are met
- Build and maintain strong relationships with clients, families, and other stakeholders
- Collaborate with the Home Care Regional Manager to achieve team goals and objectives
- Provide education and support to clients and their families on health and wellbeing topics
- Strong case management skills and experience working with older people
- Proven relationship management skills and ability to build strong relationships with clients and stakeholders
- Stakeholder management skills and ability to work collaboratively with other teams
- Working knowledge of HCP and CHSP
- Strong presentation and communication skills
- Current Driver's license
We offer a competitive salary, flexible working arrangements, and the opportunity to work with a reputable NFP aged care provider. If you are a motivated and experienced Case Manager looking for a new challenge, please apply with a copy of your up-to-date CV to: sharleen@prosperogrp.com or for a confidential discussion please call Sharleen Crooks on 0435 908 439.
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