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Passenger Services Agent Melbourne Airport, Vic
4 weeks ago
- Deliver a high standard of customer service for all client airlines and ensure all customer service requirements are met in a timely, efficient and professional manner, at all times
- Carry out passenger check in duties and other duties commensurate with the passenger service for customer airlines In wheelchairs to and from aircrafts
- Assisting passengers
- During disrupted or delayed services
- That require special assistance
- In wheelchairs to and from aircrafts
- Promote and maintain a positive company image (including grooming, behaviours and service)
- Follow direction during shift to achieve required timely aircraft scheduled departures (100% On Time Performance)
- Comply with dnata Standard Operating Procedures and Policies
- Ensure adherence to all company safety, policy, procedures and processes
- Minimum of 2 years’ experience in customer service oriented role
- Experience in dealing with difficult situations with clients; and dealing with high volume, personalised customer service
- Ability to handle baggage up to 32kg.
- Ability to assist special needs passengers (including pushing wheelchairs to assist passengers)
- Understands the importance of meeting Service Level Agreements (SLAs) whilst adhering to safety requirements
- Ability to work unsupervised at times and in a changing and fast paced team environment
- High level computer skills
- Motivated and capable of committing to rostered shifts spanning 24 hours / 7 days a week including morning, evenings and weekend
- Mandarin
- Cantonese
- Spanish
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Passenger Services Agent Melbourne Airport, Vic
2 weeks ago
Melbourne, Victoria, Australia dnata Full timeThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients'...
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Passenger Services Agent
1 month ago
Melbourne Airport, Australia dnata Full timeMelbourne Airport, VICThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence...
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Passenger Services Agent
4 weeks ago
Melbourne Airport, Australia dnata Full timeMelbourne Airport, VICThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence...
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Passenger Services Agent
4 weeks ago
Melbourne Airport, Australia dnata Full timeHave you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Melbourne International Airport! The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate...
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Passenger Services Agent
2 weeks ago
Melbourne Airport, Australia dnata Full timeHave you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Melbourne International AirportThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate...
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Airline Customer Service Agents
1 month ago
Melbourne Airport, Australia Melbourne Airport Full timeSwissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. We are committed to delivering safe, high quality services for our clients and their customers across the globe.We are seeking applications from talented individuals to join our team.Swissport Customer...
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Airline Customer Service Agents
2 weeks ago
Melbourne Airport, Australia Melbourne Airport Full timeSwissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. We are committed to delivering safe, high quality services for our clients and their customers across the globe.We are seeking applications from talented individuals to join our team.Swissport Customer...
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Airline Customer Service Agents
4 weeks ago
Melbourne Airport, Australia Melbourne Airport Full timeSwissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across six continents. We are committed to delivering safe, high quality services for our clients and their customers across the globe.We are seeking applications from talented individuals to join our team.Swissport Customer...
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Airline Customer Service Agents
4 weeks ago
Melbourne, Australia Swissport (Australia and New Zealand) Full time**Join Swissport for a career in aviation at Melbourne Airport!** **Swissport is the global leader in airport ground services and air cargo handling, active in more than 269 airports in 47 countries across the globe.** We are committed to delivering safe, high quality services for our clients and their customers across the globe. **Working at Swissport**...
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Passenger Services Agent
2 weeks ago
Melbourne Airport, Australia dnata Full timeThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients’...
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Passenger Services Agent
1 month ago
Melbourne Airport, Australia dnata Full timeThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients’...
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Passenger Services Agent- Fluent in Mandarin and
4 weeks ago
Melbourne Airport, Australia dnata Full timeHave you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Melbourne International Airport! The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate...
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Passenger Services Agent
4 weeks ago
Melbourne Airport, Australia dnata Full timeHave you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Melbourne International Airport! The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate...
-
Melbourne Airport, Australia dnata Full timeHave you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Melbourne International Airport! The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate...
-
Passenger Services Agent
4 weeks ago
Melbourne Airport, Australia dnata Full timeThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients’...
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Airport Operations Coordinator
4 weeks ago
Melbourne, Australia Melbourne Airport Full time**_Come along and champion the Traveller experience at Melbourne Airport. We are looking for an enthusiastic and proactive individual with a passion of business/continuous improvements. Design, develop & deliver business improvements across all Terminal projects!_** We currently have an exciting new opportunity for an experienced Airport Operations...
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Passenger Services Agent- Fluent in Mandarin and
2 weeks ago
Melbourne Airport, Australia dnata Full timeHave you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Melbourne International AirportThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate...
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Airport Operations Coordinator
2 weeks ago
Melbourne, Victoria, Australia Melbourne Airport Full time_Come along and champion the Traveller experience at Melbourne Airport. We are looking for an enthusiastic and proactive individual with a passion of business/continuous improvements. Design, develop & deliver business improvements across all Terminal projects_We currently have an exciting new opportunity for an experienced Airport Operations Coordinator who...
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Passenger Services Agent- Fluent in Mandarin and
2 weeks ago
Melbourne Airport, Australia dnata Full timeThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients'...
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Project Coordinator
4 weeks ago
Melbourne Airport, Australia Melbourne Airport Full time**Come along and champion the Traveller experience at Melbourne Airport. We are looking for an enthusiastic and proactive individual with a passion of business/continuous improvements. Design, development & deliver business improvements across all Terminal projects!!!!** We currently have an exciting new opportunity for an experienced Terminal Interface...