Case Manager

3 weeks ago


Sunshine, Australia Brotherhood Of St Laurence Full time

BENEFITS

Improve your take-home pay by using salary packaging options – up to $18,500 can be packaged every year (details via ) Career development opportunities Leave loading of 17.5% Employee Assistance Program Discounted health insurance and free flu shots each year

We’re looking for a professional Case Manager with relevant experience to join our team on a casual basis, based in Sunshine.

THE ROLE

Case Manager consults and works with consumers, their carers, service providers as well as the Brotherhood Home Care team to provide integrated high-quality services in accordance with funding and legislative requirements.

Be the primary point of contact for consumers, carers and service providers for information on services available and support with health issues related to disability and ageing, including dementia In partnership with clients and carers, undertake consumer assessments including planning, monitoring and regular reviews using a person centered and reablement approach to provide support and to develop options with clients that meet their needs and aspirations, within the financial resources available to them Support and respond to consumers and carers issues/concerns taking appropriate actions to resolve them and escalating matters to the Regional Team Leader – HCP where appropriate in a timely manner Locate and arrange customised services required by the carer and consumer as per the agreed care plan liaising with internal and/ or external stakeholders as needed
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