Corporate Financial Application Lead

4 months ago

Adelaide, Australia DXC Technology Full time

Job Description:

DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.

We are seeking a highly skilled and motivated Corporate Financial Application Team Lead to join our dynamic team.

The successful candidate will lead a team of 4-5 onshore and offshore support analysts responsible for maintaining and enhancing a suite of financial and procurement applications, including Ellipse, ECatalog, Ivalua, the Incident Management System, and other related financial systems.

What you will be doing

Team Leadership:

  • Lead and mentor a team of 4-5 Support onshore and offshore Analysts, providing guidance and support to ensure high performance and professional development.
  • Foster a collaborative and inclusive team culture focused on delivering exceptional service and exceeding client expectations.

Application Support and Maintenance:

  • Oversee the daily operations of financial applications, ensuring system availability, performance, and reliability.
  • Monitor and manage Request and Incident SLAs, promptly addressing issues and resolving escalations.
  • Conduct regular system health checks and performance tuning to optimize application performance.

Reporting and Performance Metrics:

  • Develop and maintain monthly status reports, highlighting key metrics such as system availability KPIs, SLA compliance, and incident resolution times.
  • Analyze trends and identify opportunities for improvement, implementing strategies to enhance application performance and user satisfaction.

Stakeholder Management:

  • Collaborate closely with business stakeholders to understand their requirements and priorities.
  • Work closely with the business to prioritize non-standard requests (NSRs) and deliver project work in alignment with strategic objectives.

Project Management:

  • Lead minor project initiatives related to financial application enhancements, upgrades, and integrations.
  • Coordinate with cross-functional teams to ensure successful project delivery on time and within budget.

Business-As-Usual (BAU) Activities:

  • Manage BAU activities, including system upgrades, patches, and routine maintenance tasks.
  • Ensure compliance with regulatory requirements and internal policies and procedures.

The skills you will bring

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Minimum of 5 years of experience in Corporate application support, with at least 2 years in a leadership role.
  • Prefer technical proficiency in Financial and Procurement applications such as Oracle ERP, Ellipse, Ivalua, ECatalog
  • Proven track record of managing SLAs, KPIs, and incident resolution processes.
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
  • Project management experience, with the ability to lead cross-functional teams and deliver projects on time and within budget.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement and innovation.

If You are passionate about leading high-performing teams and driving operational excellence, we want to hear from you.

Local to Adelaide and On Customer Site 2-3 days per week

Your working environment

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends – from #PetsofDXC to photography, cycling or cooking groups, or we welcome you to make your mark and start your own group.

Our culture and benefits

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

  • Extensive resources to support your onboarding and continual development including DXC University
  • DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
  • We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
  • More time to do the things you love with flexible leave options, including purchased leave
  • Take time to give back with charitable and emergency services volunteer days
  • Well-being matters to us and our Employee Assistance Program is there to support you and your family
  • And of course, all the basics; novated leasing, discounted health insurance, paid parental leave and many other discounts

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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