Billing Officer

1 month ago

Sydney, Australia Cuscal Full time
Job Description

 

Our client’s success is our success. And you make it happen 

Payment systems are complex, regulated and ever-changing. And, while we may be small, we are at the forefront of innovation punching above our weight. We’re enabling the future for our clients through tech like the New Payments Platform (NPP) and open banking.  
 
Our product teams are the eyes and ears of Cuscal. They’re client-focused relationship managers, serving everything from business development, marketing, fraud, and customer support. They work out what clients need, so we can build it and launch it… often, in months, not years.  
 
We are looking for a Billing Officer to join our Shared Services team.  

Shared Services refers to the domain within our Product Division that has business ownership and accountability for the common assets and functions used within the Product Division. Shared Services is complex.  As the link between other product domains, we are the business owner of over 40 applications.  

Our Client Interfaces and Billing squad exists to make it easy for clients to access Cuscal systems and make Cuscal fees and billing simple so they can optimise their costs. Reporting to the Senior Product Manager, the Billing Officer is responsible for the accurate, timely and efficient completion of client billing activities. 

About the Role: 

  • Own monthly billing and reporting processes including the preparation and submission of monthly metrics and billing reports for transaction processing fees  

  • Handly monthly invoice processing from vendors and to clients by retrieving/collating reports and initiating invoicing processes 

  • Validate and process invoices from payment schemes and industry associations including volume-based charges and agreed thresholds.   

  • Accurately calculate and submit manual billing for low-volume products when necessary. 

  • Respond promptly to inquiries regarding billing calculations and validations.   

  • Support client contract renewals by providing up-to-date pricing and billing details to the sales team. 

  • Ensure consistency and accuracy of revenue fee codes and expense billing lines across various systems.  

  • Conduct monthly audit checks to ensure billing accuracy and completeness.  

  • Investigate and resolve billing discrepancies reported by internal client or product teams  

 

About You: 

  • Tertiary qualifications in accounting, finance or business  

  • Experience with or knowledge of payment schemes highly regarded 

  • Advanced excel skills  

  • High level of proficiency in other Microsoft applications (including Word and Outlook). 

  • High level of accuracy, numeracy, and attention to detail.   

  • Ability to identify, investigate and reconcile exceptions and variances. 

 

Join us at the forefront of payments 
   
Why Cuscal? 
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits. 
 
Next Step 
If you think this role is the right fit for you, we invite you to apply. Let’s explore who you are and what drives you. We’d love to share our vision for the future of the payments sector. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. 
     
Cuscal does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Cuscal employee, location or address.


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