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Manager - Experience Design

3 months ago

Canberra, Australia Infosys Full time

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 56+ countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit

www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

This role will work internally in our Wongdoody Unit, please find more information below:
WONGDOODY was acquired by Infosys and is a human experience Unit, powered by Infosys with offices in London, Berlin, Amsterdam, the U.S, India, and Australia. Since Wongdoody founding in 1993, they have won hundreds of global awards for creativity and marketing effectiveness. They recognize that their people and culture are paramount to its success.

Wongdoody is a team of fun, fearless, ego-less, values-driven, and collaborative problem-solvers distributed around the world with one goal in mind – human experience. Human experiences are the touchpoints that make brands and technology matter to customers. They use strategy, creativity, and data to develop engaging experiences that transform businesses. And those experiences are backed by the global technological strength of Infosys.

If your passion is to build solutions that really make a difference to enterprises, the community and your world, Infosys is the right place for you.

Location:Canberra (AUS), Auckland (NZ)

Short Description:  
WONGDOODY ANZ has brought together a world-class team of creative experts in strategy and innovation, multi-channel user experience, visual design, technology and delivery. With our proven ability to attract and retain top talent, we are looking for a Design Manager to be the spearhead for our Perth operation with a focus on Customer, Employee and User Experience who thrives on challenge and who is hungry to grow in their ability and knowledge.
The ideal candidate will have over 10 years of experience leading design teams and possess the ability to strategise with clients while maintaining strong account relationships. You will play a crucial role in guiding our design projects, ensuring client satisfaction, and fostering a collaborative and innovative environment within the team

Roles and Responsibilities:

  • Providing mentorship, guidance, and support to ensure the highest quality of work.
  • Collaborate with clients to understand their business objectives and design requirements and develop strategic design solutions that meet their needs.
  • Maintain and strengthen client relationships, acting as the primary point of contact and ensuring client satisfaction throughout the project lifecycle.
  • Oversee the entire project design process, from initial planning and concept development to final delivery, ensuring all projects are completed on time and within budget.
  • Foster a culture of innovation and continuous improvement within the design team, encouraging creative thinking and the exploration of new design methodologies.
  • Work closely with other departments within Infosys to integrate design solutions with technical implementations and ensure seamless project delivery.

Skills /Competencies:

Essential:

  • Bachelor’s or master’s degree in design, User Experience, Human-Computer Interaction, or a related field.
  • Over 10 years of experience in design management, with a proven track record of leading and managing design teams.
  • Strong strategic thinking and problem-solving skills, with the ability to develop innovative design solutions that align with client objectives.
  • Excellent client management and communication skills, with the ability to build and maintain strong client relationships with business and technology stakeholders.
  • Extensive experience with design tools and software, and a strong understanding of design principles and methodologies.
  • Ability to work collaboratively in a fast-paced, dynamic environment and manage multiple projects simultaneously.
  • Strong organisational and planning skills and attention to detail, with a commitment to delivering high-quality work.
  • A sense of humour

YOU WILL ENJOY

  • Working within an international team spanning over various continents
  • Experience collaborating with some of the best clients in Australian Grand Prix, BHP, Sydney Symphony Orchestra, HCF, and other Telco, Health and Financial organisations, not to mention many start-ups,
  • Access to leading technologies as part of the Infosys family
  • Challenging projects with clients that are part of the 10 DAX companies
  • A diverse and equal opportunity working environment
  • Remote and flexible working
  • Opportunity for international travel

Additional Information:
TO APPLY: For full consideration please upload both a resume, cover letter and design portfolio.

All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.
At Infosys, we recognize that everyone has individual requirements. If you are a person with disability, illness or injury and require adjustments to the recruitment and selection process, please contact our Recruitment team for adjustment only on Infosys_ta@infosys.com or include your preferred method of communication in email and someone will be in touch.
Please note in order to protect the interest of all parties involved in the recruitment process, Infosys does not accept any unsolicited resumes from third party vendors. In the absence of a signed agreement any submission will be deemed as non-binding and Infosys explicitly reserves the right to pursue and hire the submitted profile.  All recruitment activity must be coordinated through the Talent Acquisition department.