Systems Analyst

3 days ago

Osborne, Australia BAE Systems Full time

Job description

At BAE Systems Australia

  • Do interesting work that MATTERS
  • ENJOY what you do
  • GROW your career
  • Be YOU

We work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world's most innovative and ground breaking technology. Individually we all contribute to our success. Collectively we make the impossible possible.

Recognised for delivering projects of global and national significance that help keep Australia safe, it is our shared passion that shapes our culture, and our people that make it a great place to work.

About the OPPORTUNITY

We currently have an exciting opportunity for a Systems Analyst to join our Maritime Sustainment business unit. This role is based at Osborne, SA.

As a Systems Analyst you will be responsible for enabling, managing and operating a range of applications that enable activities within the shipyard. You'll get to know the shipyard and you'll be managing a subset of customer facing services critical to the operation of the shipyard.

Key responsibilities include:

  • Work mostly from the Osborne shipyard, support our project customers in utilizing our application efficiently by responding to and processing service requests/enhancement.
  • Manage a specific group of shipyard facing applications as part of a team that is responsible primarily for toolsets across safety, manufacturing, warehousing and logistics, security access systems and tool management.
  • Act as an application administrator, managing access provisions, optimizing performance and providing end user support (escalating to the vendor if required).
  • Work hand in hand with the workforce onsite to understand the capability, how the teams operate and get to know how they use the system in their daily work.
  • Create, maintain and manage all supporting documentation, working with your peers to share knowledge.
  • Develop and contribute to the definition of general specifications and support documentation.
  • Respond to Incidents, Service Requests, Access Requests and Problems within KPIs, keeping ITIL in mind.
  • Engage with stakeholders to understand their needs, investigate solution options analyse impacts, seek relevant approval and driving this process end to end.

About YOU

  • Experience managing and operating applications, ideally in a manufacturing environment.
  • Ability to understand business processes and how they apply to a DDC provided application, working with our business stakeholders to enable effective operations.
  • Strong communication skills coupled with ability to interpret customer needs into outcomes to enable the shipyard teams.
  • Experience in coordinating team to plan and execute minor and major system upgrades
  • Defence security clearance or eligibility to obtain
  • Eligibility to be cleared for International Traffic In Arms (ITAR) regulations

We believe in hiring for potential, we know that some candidates hesitate if they don't tick all the boxes.  If this role interests you, but you don't meet all the criteria, we still encourage you to apply.

About US

You will be joining a workplace that truly cares about your wellbeing.

Our people are diverse and we value the variety of perspectives this brings, we know that a culture that is inclusive and fosters a sense of belonging is a place we can all make the most of our unique talents and be our best.

As Australia's largest defence company in a rapidly growing sector, you will be connected into a global team and encouraged to explore where your career might take you whether that is a traditional career path or squiggly one, there are infinite possibilities for you at BAE Systems Australia. 

BAE Systems recognises the sacrifices of those who have served our Nation and their families.  We support our veteran community through our internal veteran network (VetNet Australia) and strong charitable partnerships, internal offerings including reserve service leave, a Veteran Mentoring Program and other exclusive offerings available through our strategic partners.

We welcome applicants from all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience; and strongly encourage applications from Aboriginal and Torres Strait Islander people for all positions.

We are proud to be recognised as an employer of choice for women by WORK180.

Awarded the 2024 Quarter 1 Benchmarcx Triple R- Excellence In Candidate Experience Certification. As a member of the Circle Back Initiative we commit to respond to every applicant.

To learn more about our competitive employee benefits, flexibility, other employment opportunities and what to expect from our recruitment process please visit: www.baesystemscareers.com.au

Clearances

As a Defence security clearance is required for this role, applicants must be Australian citizens and either possess or be eligible to obtain and maintain appropriate clearances. Further information regarding security clearances.

International Traffic In Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. Please visit this webpage for more information.

·       Work mostly from the Osborne shipyard, support our project customers in utilizing our application efficiently by responding to and processing service requests/enhancement.

·       Manage a specific group of shipyard facing applications as part of a team that is responsible primarily for toolsets across safety, manufacturing, warehousing and logistics, security access systems and tool management.

·       Act as an application administrator, managing access provisions, optimizing performance and providing end user support (escalating to the vendor if required).

·       Work hand in hand with the workforce onsite to understand the capability, how the teams operate and get to know how they use the system in their daily work.

·       Create, maintain and manage all supporting documentation, working with your peers to share knowledge.

·       Develop and contribute to the definition of general specifications and support documentation.

·       Respond to Incidents, Service Requests, Access Requests and Problems within KPIs, keeping ITIL in mind.

·       Engage with stakeholders to understand their needs, investigate solution options analyse impacts, seek relevant approval and driving this process end to end.

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