Gaming Manager

2 months ago

Brisbane, Australia ALH Group Full time

About us
ALH Group is ranked an impressive #2 in Australia’s most desirable employers for 2023 so come and join us

At Australian Leisure & Hospitality (ALH), we believe in bringing people together and connecting locals to their local pubs, enabling great experiences and positive, memorable moments. We are the largest hospitality provider in Australia, owning and operating venues in over 350 communities across Australia and focused on empowering our teams to bring every pub's story to life meaningfully for the locals. 

As part of Endeavour Group, we are united behind a common purpose of ‘Creating a more sociable future together’, we are a 28,000+ strong team with more than 1600 stores and 350+ hotels nationally, including leading brands such as Dan Murphy’s, BWS and ALH.

About the Opportunity

Overlooking Nerang River, Benowa Tavern is a local favourite on the Gold Coast. Our Bistro is the hub of the business, with regular weekly specials providing an attractive place for diners to enjoy. We believe in supporting Australian business, so we use fresh produce from our local suppliers

As Gaming Manager you will be responsible for supporting and assisting the Venue Manager in the leadership of the day to day operation of the gaming room. Driving exceptional customer service in the gaming rooms you will also monitor gaming operations to ensure all gaming policies are adhered to by team members and guests alike. You will be responsible for end of month procedures.

What you’ll need to succeed

Demonstrated ability to implement and champion the Venue’s Responsible Gambling Code  Experience in supervising and performing gaming / wagering and cash handling duties Strong communication skills and passion to deliver a consistent, high-level guest experience Coordinate team development and trainings to ensure compliance and operational excellence Ability to detect problem gamblers and implement company procedures accordingly Current RSA and RSG/RCG are essential

How will you be rewarded?

Variety of shifts Excellent remuneration package  Career progression to help you realise your potential. As our business grows so do the opportunities for our people Learning & development opportunities Everyday Rewards plus card - access exclusive employee discounts across Woolworths, BIG W and Endeavour Group brands (BWS, Dan Murphy’s etc) and discounts at ALH venues. Access to our Endeavour Group Employee Share Purchase Plan  Work with an industry-leading team and be a part of one of the most exciting retail transformations in Australia

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