Operations Manager

5 hours ago


Macquarie Park, Australia UTOPIA Gaming Systems Full time

Banktech Group

Macquarie Park

Information Technology & Communication Technology

**UTOPIA Gaming Systems**, a part of The Banktech Group, is a leading gaming solutions provider servicing Australian clubs and hotels. It provides in-venue gaming systems and related services including cashless gaming, loyalty and Business intelligence systems and is at the forefront of digital systems technology.

We’re seeking a capable Operations Manager to lead our gaming services team and plan, direct and coordinate 2nd level support and operational activities to enhance customer satisfaction. The team includes DevOps engineers, system consultants, customer support and product trainers.

You will be responsible for:

- Leading a multi-disciplinary team focused on providing exceptional customer support;
- Developing solutions to customer issues to ensure repeat issues are limited;
- Achieving operational efficiencies whilst ensuring client issues are resolved effectively;
- Designing and implementing processes and procedures to support operations;
- Monitoring relationships with suppliers;
- Managing budget requirements.

You should have:

- Tertiary qualifications or equivalent experience in IT or a related discipline.
- Minimum of 3 years’ experience in gaming support and/or venue operations.
- Minimum of 3 years’ experience managing operations and providing support.
- Intermediate/ advanced skills in Excel, Word, and other software tools.
- Experience working in device management or technical service delivery environments.
- Demonstrated ability in team leadership.
- Excellent organisational skills.
- Demonstrated decision-making capability.
- Highly developed written and verbal communication skills.

**General Information**
- Hybrid work environment.

UTOPIA Gaming Systems is a diverse and equal opportunity employer.


  • Operations Manager

    1 day ago


    Macquarie Park, Australia BGIS Full time

    **Job Title: Operations Manager** **Location**:Macquarie Park, NSW **Type**:Permanent, Full-time **Salary**:Competitive **On-site parking available** **Hybrid working options **About Us**: BGIS is a global leader in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical...

  • Operations Manager

    4 days ago


    Macquarie Park, Australia BGIS Full time

    **Job Title**:Operations Manager **Location**:Macquarie Park, New South Wales **Type**:Permanent, Full-time, Hybrid working options **Salary**:Competitive **Parking**:Available **About Us**: BGIS is a global leader in facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate, and technical...


  • Macquarie Park, Australia Dexus Full time

    Dexus (ASX: DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $57.1 billion. We believe that the strength and quality of our relationships will always be central to our success and are deeply connected to our purpose: Unlock potential, create...

  • Operations Manager

    7 days ago


    Macquarie Park, Australia Metcash Full time

    We have a fantastic opportunity for a newly created role as an **Operations Manager - Supa Valu. **This role will support the development of the new Supa Valu Brand and retail stores through design and development of operational excellence programs with our existing stores and retailers and in preparation for future stores. The Operations Manager will...


  • Macquarie Park, Australia Optus Full time

    **Sales Support And Operations Manager**: **Date**:23 Jan 2025 **Location**: Macquarie Park, Australia **Company**:Singtel Group - Business Unit: Customer Solutions - Reporting to: Rhonda Thompson, AD, Channel Operations Support - Location: Sydney - Talent Acquisition Partner: Dmitry Dyakin **It starts with YES!** At Optus, we have an ambitious goal to...


  • Macquarie Park, Australia DXC Technology Full time

    DXC Technology (NYSE:DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. **Service Management** - Monitoring and managing support, IT services desk, and support functions to ensure optimal service levels maintained - Maintaining high performance levels for service-related processes, and...


  • Macquarie Park, Australia Lotus People Full time

    Work with some of Australia's best medical professionals - $140K + Super + Salary Packaging - Join a supportive and values based organisation **The Company**: Lotus People are delighted to be partnering with a well-known medical educational institution located in Macquarie Park. Being based in the university, their extensive health services are informed by...


  • Macquarie Park, Australia Efiniti Telecommunications Services Full time

    **Efiniti Telecommunications Services **is a leading supplier of professional services in the Telecommunications and Information & Communications Technology (ICT) industry. Efiniti is an Australian-owned and based company that specialises in these fields across three business sectors — Carrier & ICT, Corporate & Government, and Technology Vendor. We are...


  • Macquarie Park, Australia Metcash Full time

    We have an excellent opportunity for a **Promotions Operations Manager **to join our National Merchandise team in Macquarie Park on full time basis. This role has a direct reporting line in to Promotions Program Manager. The objective of this role is to lead a team that executes planned promotional programs by Channel. Partnering with key stakeholders to...


  • Erskine Park, Australia Retail Ready Operations Australia Full time

    We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact. **About the team**: Retail Ready Operations Australia (RROA) is...


  • Macquarie Park, Australia Alcon Full time

    Role Summary Support the Head of Technical Service in the development of strategy and targets for the overall service P&L. Grow the service business by direct selling of SLA to customers at point of sale and post warranty opportunities. Responsible for the direct supervision, coaching and development of local Field Service Operations Specialists and...


  • Macquarie Park, Australia Metcash Full time

    **Joining the Metcash Family** At Metcash, you’re **_part of something bigger_**. You have all the perks of a small business heart, without missing out on the big business support. Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a...


  • Macquarie Park, Australia Aegros Therapeutics Pty Ltd Full time

    Aegros is Latin for ‘Patient’. We chose this name because it speaks to our focus on the patient. Every day we strive to place the patient first by providing therapeutic plasma products they would not otherwise be able to access. At Aegros we believe access to life saving therapeutic plasma drugs is a human right and not a privilege. In a nutshell our...


  • Macquarie Park, Australia Douglass Hanly Moir Pathology Full time

    **Douglass Hanly Moir Pathology is an established and well-respected pathology practice, offering comprehensive, high-quality pathology across NSW and north-west Victoria. Our practice is managed by doctors for doctors and our success is driven by the innate understanding that Medical Leadership facilitates the highest standards of professional and...


  • Macquarie Park, Australia Douglass Hanly Moir Pathology Full time

    **Douglass Hanly Moir Pathology is an established and well-respected pathology practice, offering comprehensive, high-quality pathology across NSW and north-west Victoria. Our practice is managed by doctors for doctors and our success is driven by the innate understanding that Medical Leadership facilitates the highest standards of professional and...


  • Macquarie Park, Australia Douglass Hanly Moir Pathology Full time

    **Douglass Hanly Moir Pathology is an established and well-respected pathology practice, offering comprehensive, high-quality pathology across NSW and north-west Victoria. Our practice is managed by doctors for doctors and our success is driven by the innate understanding that Medical Leadership facilitates the highest standards of professional and...

  • Operations Specialist

    6 hours ago


    Macquarie Park, Australia Metcash Full time

    **Joining the Metcash Family** At Metcash, you’re **_part of something bigger_**. You have all the perks of a small business heart, without missing out on the big business support. Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a...


  • Macquarie Park, Australia Konica Minolta Business Solutions Australia Full time

    Konica Minolta is innovative, robust, and continually evolving. From printing, scanning, and copying to cloud storage and robotics, our award-winning products and solutions help companies to transform and move information faster. Our people make this possible. As a Workplace, we offer workplace flexibility, support diversity, and promote events and...


  • Macquarie Park, Australia Metcash Full time

    Great opportunity to make your mark in this newly created role - National Retail Excellence Lead, Independent Brands Australia (IBA)! Work with well known and successful brands such as Cellarbrations, The Bottle-O, Porters and IGA Liquor! Partner with key stakeholders to develop and implement shopper focused retail strategies and deliver key retail...


  • Macquarie Park, Australia Charterhouse Full time

    **12-month fixed term maternity cover contract**: - Macquarie Park location - free parking available - ASAP start - Hybrid working - Global organisation within pharmaceuticals sector - $120-135K + Super dependent on experience Seeking an Experienced HR professional for a 12-month fixed term maternity cover contract in Macquarie Park. My client is a global...