Case support worker

1 month ago

North Shore, Australia MA MISSION AUSTRALIA Full time
  • Permanent Part time| 30.4 hours/week
  • Location: Office based in Brookvale| Outreach support covering Hornsby and Northern beaches
  • Salary: $58K + Super + Salary Packaging
  • Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

Northern Sydney Youth Homelessness Service provides case management, counselling, and advocacy support to young people (12-24 years old) who are experiencing homelessness or at risk of becoming homeless.

The case support worker will assist case managers in providing support to young people who are at risk by exploring housing options, address mental health/AOD concerns and engage with education/employment opportunities whilst ensuring clients are connected within the community for ongoing independence and stability.

Your key responsibilities will be to:

  • Support case managers to undertake initial registrations and induct consumers into the service
  • Assist consumers through brief therapeutic interventions and respond to referrals of consumers to the service from internal and external support services
  • Provide specialist advice and share knowledge of local networks and maintain positive internal and external stakeholder relationships
  • Ensure all required internal and external consumer paperwork are completed and undertake other general administrative tasks
  • Support in a range of program activities including the completion of internal and external reports, statistics, feedback summaries and yearly outcomes.

Requirements for Success

  • Relevant qualification with minimum of 1 years’ experience working with young people.
  • Knowledge and awareness of recovery orientated practice and trauma informed care
  • Experience with clients dealing with issues including homelessness, poverty, abuse, mental health and the use and misuse of alcohol and other drugs, and knowledge of support services
  • Highly developed administrative skills along with well-developed written and oral communication

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve.

We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details.

Find out more about a career with Mission Australia.

Your benefits

  • Rewarding work – every day you know you’re making a real difference
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay)
  • Free external, confidential counselling and access to chaplaincy support.
  • Volunteering opportunities
  • Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave.

How to apply

To be considered for this opportunity, please click ‘Apply’ for this job. As a committed Circle Back Initiative employer, we will respond to your application.

Applications will be shortlisted as they are received. Please apply as soon as possible to be considered. Thank you

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