Front Office Attendant

6 months ago

South Durras, Australia The NRMA Full time
Job Description Create an impact with lasting impressions on our guests in this hands-on and detail orientated role Work, play and find your balance in a workplace where every day is a holiday  Find your balance with flexible work hours over a 7-day roster  Are you 100% customer focused and driven to provide top notch guest experiences?

What you’ll do:
You will ensure the highest possible standards of efficiency and professionalism in Front Office Guest Services. You will wow our guests with your welcoming smile, bubbly personality and ability to think outside the box. You will ensure that guests are welcomed warmly and are efficiently checked-in and checked-out. You will also be responsible for any incoming phone calls to the property and delight with your familiarity of all accommodation offerings and services. 

What you’ll bring:

Outstanding customer service  skills Well presented , friendly  and  welcoming Passionate  about everything you do with a drive to be the best you Team-oriented Great problem-solving skills  and the ability to multitask, supporting your team and guests Reception/Front Office/Admin/Sales Agent experience  preferred - hospitality industry will be highly regarded Park Management system experience (Newbook and/or RMS preferred but not necessary) Available to work shifts over a 7 days rotating roster

What’s in it for you? 

At Parks & Resorts it’s not just about discounts (although you do get these too). We know everyone leads a life and regardless of what stage you are at, we have something to suit you all. 

Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts. 

Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 

My Thanks reward and recognition program

Employee referral program where you may be eligible for a referral bonus of up to $2,000 

Grow, progress or relocate with us and move around the country to one of our many other parks or resorts. 

Know you belong :

At NRMA Parks & Resorts we celebrate and welcome difference and work together to create an inclusive workplace where our people feel respected, heard, valued and connected no matter what background or experience. From First Nations peoples, to gender, age, ethnicity, sexual orientation and different abilities, we welcome people from all walks of life and embrace unique perspectives.

Are you nodding your head as you read this? Ready to roll up your sleeves and really make a difference? Apply now We cannot wait to hear from you 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.

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