Communications and Engagement Consultant

4 weeks ago

Sydney, Australia Jacobs Full time

Location: Sydney, AU Category: Environmental Science Job ID: PPS0005ZU

Your Impact:

Our People & Places Solutions business – reinforces our drive to improve the lives of people everywhere and epitomizes the “why” of what we do – the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology – we’re integrating a multitude of these solution elements to build the smart environments of tomorrow.

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed – today and into tomorrow.

Calling communications and engagement professionals With a strong pipeline of work, we are looking for a talented, curious, and committed Communications and Engagement Consultant to join our growing ANZ Engagement and Social Planning Section. We are looking for someone who enjoys working in a team, is great at translating complex technical information, and confident engaging with stakeholders and the community.

Our ANZ Engagement and Social Planning Section partners with our clients and the broader Jacobs business to design, deliver and evaluate communications and engagement approaches for major infrastructure projects. We help our clients solve their most complex challenges in ways which consider stakeholder and community impacts, and seeks to deliver positive environmental outcomes. We collaborate with multi-disciplinary teams across a range of markets including water, defence, energy, power and transport.

The successful applicant will be embedded in Confluence Water, a Joint Venture between Jacobs, Downer and Ventia, engaged to deliver services under the Sydney Water Partnering for Success (P4S) Program. This role is primarily based at Chatswood, and requires frequent travel to our project sites, depots and assets around Sydney’s north and north-west, with opportunities for flexible/remote working.

You will:

  • Live Sydney Water and Confluence Water’s shared values and ensure the ‘customer is at the heart’ as we deliver our work program.
  • Support the Confluence Water and Sydney Water teams in designing, constructing and maintaining water and wastewater (and some recycled water and stormwater) services across our region.
  • Develop and implement community engagement plans to engage stakeholders, communities and customers. 
  • Work on multiple projects across various workstreams with multi-disciplinary project teams and internal stakeholders.
  • Contribute to a positive team culture and participate in continual improvement.
  • Develop your consultancy and project management skills, in line with Jacobs Global Career Framework.

Here’s what you’ll need:

  • Community and stakeholder engagement experience, ideally with training in or an understanding of IAP2 (International Association of Public Participation) principles.
  • Relevant tertiary qualifications in communications, public relations, sustainability, environmental science / management, urban planning, engineering or other social science disciplines.
  • Previous experience in infrastructure projects, preferably in the utilities sector.
  • Exceptional verbal and written communication skills, and high levels of emotional intelligence and empathy.
  • Strong organisational, problem solving and critical thinking skills.
  • A ‘can do’ attitude with an interest in continuous learning and improvement.
  • 4 years relevant experience. 

If you don’t meet all of the criteria above, but think you have the skills, values, and experience to be a successful in this role, we’d still love to hear from you and welcome your application.  

Jacobs. A world where you can.

At Jacobs, we support your personal life and career journeys. From our inclusive employee networks to our positive mental health champions, we’re committed to driving a culture of caring where you can be you. With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working to help you uncover a working arrangement that delivers the flexibility, tools and space to maximise your potential.

We’re the 2023 winners of the Consult Australia People First Award for our suite of employee benefits that support all our employees in all stages of their personal and professional lives.

For the 6th consecutive year, we’ve been named an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (Australia). In New Zealand, we’re a founding member of The Diversity Agenda and are committed to making our industry more inclusive and diverse. In Australia, our Reconciliation journey continues to be a considerable focus across all levels of the Jacobs community as we progress our Innovate level Reconciliation Action Plan (RAP).

Our Bronze Employer status in the Australian Workplace Equality Index for LGBTI inclusion recognises our progress in creating an environment where our Jacobs employees can bring their whole selves to work.

We aim to embed inclusion and diversity in everything we do. We know that if we’re inclusive, we’re more connected, and if diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our eight global Jacobs employee networks centred on driving inclusion and diversity – ACE, Careers, Enlace, Harambee, OneWorld, Prism, Vetnet, and our Women’s Network – find out more about our Jacobs Employee Networks here.

No matter what drives you, you’ll discover a way to cultivate, nurture and achieve your goals – all at a single global company.

We’re an equal opportunity employer and encourage candidates of diverse backgrounds to apply. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. Jacobs aims to provide cultural safety at our interviews. Aboriginal and Torres Strait Islander people are invited to nominate a cultural representative to participate on the interview panel; please let your recruiter know in your application.

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