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Corporate Concierge

4 months ago

Sydney, Australia Stockland Full time
  • First point of contact | Permanent full-time opportunity
  • Provide support and coordination for a range of business activities
  • Stockland Head Office, Sydney CBD

We have an opportunity for a Corporate Concierge to join the team in our Sydney Head Office, located in Castlereagh Street.

About the role

As our Corporate Concierge you will manage the day-to-day duties of the front Reception desk through the provision of efficient and effective support and coordination of a range of business activities. You’ll be an ambassador for Stockland by building exemplary relations both internally and externally.

This is a permanent full-time position, Monday to Friday, 10am – 6pm. Your role’s responsibilities will include;

  • Provide a welcoming face for our employees and guests by greeting, welcoming, and directing them appropriately
  • Maintain strong relationships with internal and external stakeholders, providing exceptional customer service
  • Ensure compliance at all times including guests are signed in and out using our SINE system, as well as other systems
  • Operate Landis Attendant Pro telephony system (switchboard), ensuring calls are answered promptly and forwarded to the appropriate area
  • Management of meeting rooms & Boardroom including relevant catering management
  • Provide administrative and coordination support to the business as required, including but not limited to Expenses and Purchase Orders, overflow of administration needs and project support
  • Create security access passes for new and existing employees, manage temp passes for off-site employees and contractors
  • Maintain the General Information email inbox and forward emails to the relevant employee or team
  • Assess incoming enquiries and correspondence, determine priorities, and undertake other action or refer as necessary
  • Coordinate corporate events including catering requirements as needed
  • Ownership of the Level 25 engagement plan of calendar events

About you

  • Customer facing/administration experience in a similar role, who enjoys being the first point of contact and managing a busy corporate reception area
  • Sound knowledge of, and experience with computer-based systems including Microsoft Office Suite, particularly PowerPoint and Excel and record management system
  • Well-developed inter-personal and communication skills, including the ability to develop and maintain relationships with internal and external stakeholders
  • Demonstrated high-level administrative and organisational skills and the ability to prioritise and multitask

The Stockland Proposition

At Stockland we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.

We recognise the importance of flexibility and work life-quality and over 80% of our employees have informal or formal flexible work arrangements. Additionally, Stockland has a strong commitment to achieving the best outcomes through an inclusive and collaborative culture. Our customers come from diverse backgrounds and we want our teams to reflect this.

We offer competitive remuneration and benefits. Benefits include free to access or subsidised lifestyle, health, well-being and financial services products.

Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.

Apply today – Stockland – a better way to live

Agencies should note that unsolicited resumes will not be accepted for this position and Stockland will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the Careers @ Stockland Team will work with our preferred panel of agencies to source candidates for roles. Please submit any queries relating to the approved process of submitting candidate resumes or Stockland’s preferred agency panel to careers@stockland.com.au