Member Benefits Operations

1 month ago

Adelaide, Australia Royal Automobile Association of South Australia Full time
  • Exciting opportunity to join SA’s most trusted organisation
  • Full-time permanent position based in Adelaide CBD with WFH opportunities
  • High-performance team | Fun, inclusive & supportive culture

 

An exciting opportunity to be responsible for the success of our Member Benefits program by delivering invaluable insights and operational support. Through continuous improvement and strategic program development, the aim is to cultivate a larger base of loyal, engaged, and rewarded members, ensuring sustained growth and relevance. In addition, you will: 

  • Coordinate the onboarding process for new member benefits partners, ensuring compliance with legal, cyber and tracking requirements.
  • Track consumer behaviour trends and elevate opportunities to align offerings with evolving members needs and enhance satisfaction and program engagement.
  • Use a data-led approach to identify trends in member transactions and identify initiatives to increase member engagement.
  • Build and maintain strong working relationships with partners, suppliers, and internal and external stakeholders to get the best outcomes for the partner, RAA, and members.
  • Plus much more, found in the position description here.

 

About you  

You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You’re passionate about helping our community (and members) and want to make a difference.

For this role, we’re also looking for:

  • Tertiary qualification in Business Administration, Marketing, or a related field.
  • Previous experience in operations, analytics, or marketing coordination essential.
  • Sound understanding consumer loyalty programs and understanding of customer behaviour dynamics.
  • Strong understanding of membership concept and value delivery.
  • Knowledge and understanding of the SA market.
  • An eye for details and penchant for tech and analytics.

 

About us

As one of the South Australia’s largest and most iconic organisations, we’re proud to deliver our trusted range of motor, home, and travel services to more than 820,000 members.

In our vision to make life better for members and better for our community, we’re also elevating our offering to include electric vehicle charging, Solar and Battery and more. We’ve been innovating since 1903, and we’re excited to continue to do so for the next 120 years and beyond, with exciting developments in the pipeline.

We’re also one of the state’s largest employers (and growing), with more than 1400 employees working collectively with the common goal to keep our members moving. With a range of locations from RAA Place in the CBD, Mile End, Adelaide Airport and more, our workplaces are growing too – but all still proudly SA-based.

 

Benefits 

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

  • Free RAA premium road service
  • Access to our Member Benefits program
  • Generous discounts on all RAA products
  • Flexible work arrangements
  • Ongoing Training & Development opportunities and a Study Support Program
  • Wellbeing facilities and Corporate Health Insurance Plan

 

 How to apply

To Make a Move That Matters and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by: 9am Monday June 10th  

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

 

We welcome applications from Aboriginal and Torres Strait Islander People, people of all ages, race, sex, people with a disability and from other diverse backgrounds.

 



Required Skills

Required Experience
 

  • Member Benefits Operations

    2 weeks ago

    Adelaide, South Australia Royal Automobile Association Full time

    Current VacanciesAdelaideID:Full-Time/RegularExciting opportunity to become part of SA's most trusted organizationFull-time permanent position located in Adelaide CBD with work-from-home opportunitiesHigh-performance team | Fun, inclusive & supportive cultureAn incredible chance to contribute to the success of our Member Benefits program by providing...

  • Member Benefits Operations

    2 weeks ago

    Adelaide, South Australia Royal Automobile Association of South Australia Full time

    Exciting opportunity to join SA's most trusted organisation Full-time permanent position based in Adelaide CBD with WFH opportunities High-performance team | Fun, inclusive & supportive culture An exciting opportunity to be responsible for the success of our Member Benefits program by delivering invaluable insights and operational support. Through...

  • Member Benefits Operations

    2 weeks ago

    Adelaide, South Australia Royal Automobile Association of South Australia Full time

    Exciting opportunity to join SA's most trusted organisationFull-time permanent position based in Adelaide CBD with WFH opportunitiesHigh-performance team | Fun, inclusive & supportive culture An exciting opportunity to be responsible for the success of our Member Benefits program by delivering invaluable insights and operational support. Through continuous...

  • Member Benefits Operations

    2 weeks ago

    Greater Adelaide SA, Australia RAA Full time

    Exciting opportunity to join SA's most trusted organisation:Full-time permanent position based in Adelaide CBD with WFH opportunities:- High-performance team | Fun, inclusive & supportive cultureAn exciting opportunity to be responsible for the success of our Member Benefits program by delivering invaluable insights and operational support. Through...

  • Member Benefits Operations

    1 month ago

    Adelaide, Australia Royal Automobile Association Full time

    Current Vacancies Adelaide • ID: 2671-465 • Full-Time/Regular Exciting opportunity to join SA’s most trusted organisation Full-time permanent position based in Adelaide CBD with WFH opportunities High-performance team | Fun, inclusive & supportive culture An exciting opportunity to be responsible for the success of our Member Benefits...

  • Member Benefits Operations

    1 month ago

    Adelaide, Australia RAA Full time

    Exciting opportunity to join SA’s most trusted organisation Full-time permanent position based in Adelaide CBD with WFH opportunities High-performance team | Fun, inclusive & supportive culture An exciting opportunity to be responsible for the success of our Member Benefits program by delivering invaluable insights and operational support. Through...

  • Member Benefits Operations

    5 days ago

    Greater Adelaide SA, Australia RAA Full time

    **Exciting opportunity to join SA’s most trusted organisation**: - **Full-time permanent position based in Adelaide CBD with WFH opportunities**: - **High-performance team | Fun, inclusive & supportive culture** An exciting opportunity to be responsible for the success of our Member Benefits program by delivering invaluable insights and operational...

  • Member Benefits Marketing Coordinator

    5 days ago

    Greater Adelaide SA, Australia RAA Full time

    **Exciting opportunity to join RAA’S Marketing Team****: - **Full-time permanent position based in Adelaide CBD with WFH options**: - **Join a tight-knit team with a fun, inclusive and supportive culture** **Your new opportunity** An exciting opportunity where you will be responsible for partner management and marketing of offers in RAA’s member...

  • Operations Supervisor | Rail

    1 month ago

    Adelaide, Australia Operations - Rail, Aviation & Marine Full time

    Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.About UsOur Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.There are very few global journeys considered national...

  • Operations Supervisor | Rail

    4 weeks ago

    Adelaide, Australia Operations - Rail, Aviation & Marine Full time

    Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.About UsOur Rail Division, previously known as Great Southern Rail (“GSR”) operates Australia’s iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.There are very few global journeys considered national...

  • Team Member Operations

    1 month ago

    Adelaide Region SA, Australia people2people Full time

    **Monday to Friday 06:30am -3:30pm.**: - **Temporary Vacancy - 9 Day Fortnight.**: - **Based in Nurioopta, SA** People2people are currently looking for 2 Team Member’s in Operations to be based in Nuriootpa. The working hours will be from Monday to Friday 06:30am -15:30pm. On a temporary basis for a 9 Day fortnight. **Company Overview**: People2people...

  • Team Member Operations

    4 weeks ago

    Adelaide Region SA, Australia people2people Full time

    **Monday to Friday 06:30am -3:30pm.**: - **Temporary Vacancy - 9 Day Fortnight.**: - **Based in Nurioopta, SA** People2people are currently looking for 2 Team Member’s in Operations to be based in Nuriootpa. The working hours will be from Monday to Friday 06:30am -15:30pm. On a temporary basis for a 9 Day fortnight. **Company Overview**: People2people...

  • Operations Team Member

    3 weeks ago

    Adelaide, Australia JB Hi-Fi Full time

    Operations Team Member - Kedron Apply now Job no: 510962 Work type: Permanent Full Time Location: QLD - Metro Categories: Stock, Storage & Distribution About Us JB Hi-Fi Group is one of Australasia’s largest and most trusted retailer groups. Specialising in consumer electronics, home entertainment, small appliances, and white goods....

  • Payroll & Benefits Advisor

    4 weeks ago

    Adelaide CBD, Australia KBR Full time

    **Title**: Payroll & Benefits Advisor **The Company** From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR. Our strength as an Australian company is demonstrated through more than 60 years of successful project and solution delivery. Headquartered in...

  • Team Member Operations

    2 weeks ago

    Adelaide Region SA, Australia people2people Full time

    Monday to Friday 06:30am -3:30pm:- Temporary Vacancy - 9 Day Fortnight:- Based in Nurioopta, SAPeople2people are currently looking for 2 Team Member's in Operations to be based in Nuriootpa. The working hours will be from Monday to Friday 06:30am -15:30pm. On a temporary basis for a 9 Day fortnight.Company Overview:People2people are working with a community...

  • Impairment Benefits Claims Officer

    2 weeks ago

    Adelaide, South Australia Gallagher Full time

    Overview Gallagher Bassett is Australia's largest Third Party Administrator (TPA).Our focus is refreshingly simple:we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions...

  • Impairment Benefits Claims Officer

    4 weeks ago

    Adelaide, Australia Gallagher Full time

    Overview Gallagher Bassett is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions...

  • Team Member Operations

    2 weeks ago

    Greater Adelaide SA, Australia people2people Full time

    Monday to Friday 06:30am -3:30pm:- Temporary Vacancy - 9 Day Fortnight:- Based in Nurioopta, SAPeople2people are currently looking for a Team Member's in Operations (Civil Infrastructure) to be based in Nuriootpa. The working hours will be from Monday to Friday 06:30am -15:30pm. On a temporary basis for a 9 Day fortnight.Company Overview:People2people are...

  • Impairment Benefits Claims Officer

    4 weeks ago

    Adelaide, Australia Gallagher Bassett Full time

    IntroductionJoin our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...

  • Impairment Benefits Claims Officer

    4 weeks ago

    Adelaide, Australia Gallagher Full time

    About Us: Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our...