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Customer Devt Exec

2 months ago

Melbourne, Australia Colgate-Palmolive Company Full time

No Relocation Assistance Offered
# 162408 - Melbourne, Victoria, Australia

Who We Are
Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and territories under brands such as Colgate, Palmolive, elmex, hello, meridol, Sorriso, Tom’s of Maine, EltaMD, Filorga, Irish Spring, PCA SKIN, Protex, Sanex, Softsoap, Speed Stick, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill’s Pet Nutrition.

We are recognized for our leadership and innovation in promoting sustainability and community wellbeing, including our achievements in decreasing plastic waste and promoting recyclability, saving water, conserving natural resources and improving children’s oral health.

If you want to work for a company that lives by their values, then give your career a reason to smile and join our global team
 

Job Summary (Purpose) :

 

This great role will be pivotal in accelerating growth in this strategic retailer, growing customer engagement and collaboration and building our brand penetration across the Awareness, Consideration, Purchase and Loyalty (ACPL) framework.  

 

Playing a key role in the Customer Development team, this position is responsible for the  execution of a truly omnichannel business plan. Utilising strong analytical skills to gain insights, the CDE role is responsible for providing support to Pharmacy CDT in four key areas:-

 

  1. Creating a business leading digital culture
  2. Being “great to business with” with Chemist Warehouse and other wholesalers and Independent Pharmacy retailers
  3. Providing predictive analytics  and Atlas ownership 
  4. Implementing big bet strategic imperatives with Chemist Warehouse

This role will work closely with Customer Development Manager, Shopper Development Manager, FST as well as cross-functionally. This role will also support the Pureplay Customer Development Manager. 

 

Critical to this exciting role, is an ability to work within a cross functional team in a fast paced environment with numerous internal and external stakeholders. 

 

This person will champion a growth mindset with strong ambitions to grow, underpinned by data, insights, best practice learning and collaboration. Building a comprehensive understanding of the Pharmacy Ecosystem will be key, and it will be paramount to share the knowledge back to the organisation in order to unlock growth opportunities. 

 

The role has great freedom to perform within the framework and suits a highly curious and passionate individual.

 

Main Responsibilities : 

 

  • Execution of Big Bets 
  • Lead predictive forecasting, analytics and Atlas ownership of promotional plans
  • Be a champion of Pharmacy Ecosystem which includes both  online and offline channels to build a holistic plan
  • Work closely with Pharmacy Category Manager (CM),  Assistant CM and BCC’s
  • Cross-functional engagement with Commercial Strategy, REX and CST teams
  • Identification of knowledge gaps and highlight to the wider Commercial team
  • Translation of analytics into relevant customer planning

Required (Education, Knowledge required, Language skills, etc)

 

  • You are a collaborator by nature and believe that bringing together the best people will drive a brilliant culture and business .
  • You are an innovator with a growth mindset and the ability to connect the dots with a high degree of curiosity.  
  • You possess a passion for data and analytics and love telling stories based on these insights. 
  • Working in a fast paced environment drives you and managing ambiguity is normal. 
  • Possess a passion for Omnichannel retailing, digital shopper experiences and building brands in a rapidly changing environment.

Preferred Requirements:

 

  • Experience working in consumer product goods preferred
  • Google Suite proficiency (i.e, Sheets, Slides, Docs) preferred
  • Synergy, IRI capability

 

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Our Commitment to Sustainability
With the Colgate brand in more homes than any other, we are presented with great opportunities and new challenges as we work to integrate sustainability into all aspects of our business and create positive social impact. We are determined to position ourselves for further growth as we act on our 2025 Sustainability & Social Impact Strategy.

Our Commitment to Diversity, Equity & Inclusion
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please contact Application_Accommodation@colpal.com with the subject "Accommodation Request" should you require accommodation.

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