Sharepoint Support Analyst

1 week ago


Brisbane, Australia Exclaim IT Full time
  • Location: Brisbane
  • Type: Permanent
  • Job #16670
  • Salary: A$850,000

Overview

Our commercial client is looking to engage a SharePoint Support Analyst on an initial 5 month Fixed Term Contract basis, this role will be providing support across their various applications and systems. As the SharePoint Support Analyst, you will be a key member on the ITS Learning and Technology Team. You will  provide a high level technical support in the delivery and operation of information systems and services within the business. 

Responsibilities

  • Level 2/3 support of applications including but not limited to SharePoint (Online and on-prem), Teams, and OneNote
  • Analysis and troubleshooting of incidents
  • Using technical knowledge to gain expertise in supported systems
  • Developing and maintaining documentation
  • Communicating well with stakeholders
  • Willingness to learn and work on new initiatives
  • Liaising with vendors such as Microsoft and Apple for problem resolution 
  • SharePoint administration for OnPrem and cloud environment

Skills Required

  • Experience in developing for and supporting enterprise level applications
  • 2 years + experience combined with extensive skills within Systems Support
  • Strong knowledge and experience using SQL for queries and reporting is advantageous
  • Strong grasp of job-specific skills and expertise, enabling the capability to autonomously handle routine tasks
  • Experience in coaching/staff supervision as the role may take on a mentoring role for junior employees
  • Azure administration (desired)
  • Power Platform (desired)

Contact details

For a confidential discussion about the role, contact Alana via alana@exclaim-it.com.au

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