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Sales Administrator

1 month ago

Newcastle, Australia Aristocrat Technologies Australia PL Full time

We’re a world leader in gaming entertainment operating in 40+ countries across the world, with a diverse range of products and services, including electronic gaming machines, social gaming and casino management systems. Our mission is simple, we create the world’s greatest gaming experience, every day

What You'll Do

Working as part of a close-knit team, as a Sales Administrator you will support internal and external customers with the creation of quotations and sales orders, as well as providing post-sale support to meet strict regulatory requirements. Ensuring a quality experience is delivered to our customers, this position will work within a dynamic environment and support our team to meet our Service Level Agreements.

Key responsibilities include:

  • Create sales proposals in Aristocrat’s quoting tool, Salesforce, and Microsoft Dynamics AX

  • Liaise daily with Business Development Executives (BDE's) to review and maintain sales opportunities

  • Ensure quote proposals requirements are accurate and processed in a timely manner

  • Work with the Customer Liaison team to ensure post-sales processes are followed and completed within strict timeframes

  • Be a team player - participate in daily stand-up discussions and communicate current workload

  • Be up to date with current sales promotions, products, and compliance

  • Follow process guides to ensure accurate data entry to minimise customer impact.

  • Ensure customer information is accurate and maintained in Salesforce

What We're Looking For

  • Experience in a sales support and or customer service role

  • Experience with Customer Relation Management (CRMs), Salesforce and Microsoft Dynamics AX would be highly regarded

  • Computer Literate with proficient knowledge of MS Office

  • Previous exposure working within a gaming or technical environment would be beneficial

  • Exceptional organisational and time management skills to succeed in a fast-paced, high-volume environment

  • Proven problem-solving skills and the ability to be highly adaptable while maintaining a positive attitude

  • The ability to communicate clearly and concisely, both in writing and over the phone

  • The ability to build good rapport and relationships with internal and external customers

Please note this role is a 12 Month Fixed Term Contract.

We work flexibly here at Aristocrat and have a hybrid work model. This role will be based out of our office in Newcastle, you will have the flexibility to work in the office and from home.

#LI-MS1

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

  • World Leader in Gaming Entertainment

  • Robust benefits package

  • Global career opportunities

Our Values

  • All about the Player

  • Talent Unleashed

  • Collective Brilliance

  • Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel Expectations

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