Retail Sales and Support

2 months ago

Malaga, Australia 4WD SUPACENTRE Full time

Why work for 4WD Supacentre?

4WD Supacentre is the home of the much-loved brand Adventure Kings, specialising in outdoor recreation and lifestyle products. We are a fast-growing customer-centric business that is looking for the next generation of leaders to support our exponential growth and continue pushing the boundaries of what is achievable.

We currently operate 30 stores nationally with two already opened and another 5 on target for the remainder of the year. Our operations also include warehousing, engineering (R&D), customer care centre and commercial sales along with our corporate support functions.

We currently have the following immediate vacancies within our Malaga store:

Sales Representatives x2 Full-time and 2x Casual

As a Sales Representative, your primary focus will be to build a customer centric environment whilst drive sales to achieve both individual and store set targets. Your key responsibilities will include:

• Proactively greeting customers, identifying their needs, and delivering solutions to close sales and satisfy customer needs.

• Assist with store housekeeping by undertaking stock replenishment activities.

• Support the processing of sales through the POS system.

• Undertake a variety of operational activities.

To be successful you’ll:

• Have proven success in exceeding set retail sales KPI’s and targets.

• Previous retail experience (minimum 2 years) with high energy sales focus

• Excellent interpersonal skills, highly customer centric.

• Proven experience within a high performing sales environment.

• Ability to grasp and learn new product SKUs, POS, etc

• Knowledge on 12v systems, highly regarded

Sales Support Representative x1 Full-time

As a Sales Support Representative, your primary focus will be to support sales operations through the effective processing of counter sales, processing claims and build a customer centric environment whilst supporting sales driven activities. Your key responsibilities will include:

• Process sales orders into nominated POS systems.

• Process claims returns

• Support sales floor stock replenishment.

• Support sales team drive sales on a need’s basis.

• Assist with store housekeeping by undertaking stock replenishment activities.

To be successful you’ll:

• Have proven success operating complex retail sales orders.

• Previous retail experience (minimum 1 years) with high energy sales focus

• Excellent interpersonal skills, highly customer centric.

• Ability to grasp and learn new product SKUs, POS, etc

• Knowledge on 12v systems, highly regarded.

Click & Collect Sales Representatives x2 Full-time

As a Click & Collect Sales Representative, your primary focus will be delivering an exceptional click and collect experience for our customer whilst also generating sales. Your key responsibilities will include:

• Receiving and processing click and collect orders to drive sales targets.

• Keeping customer informed on status updates.

• Undertaking picking and packing activities.

• Driving a positive customer experience.

• Undertaking hygiene checks to ensure compliance with procedures.

• Support sales team drive sales and replenish stock on a need’s basis.

To be successful you’ll:

• Proven experience managing click and collect orders from start to finish.

• High level customer satisfaction.

• Previous retail experience (minimum 2 years) with high energy sales focus.

• Excellent interpersonal skills, highly customer centric.

• Ability to grasp and learn new product SKUs, POS, etc

• Knowledge on 12v systems, highly regarded.

Interested?

To express interest in the abovementioned roles, please indicate your preference along with a summary of the experience you have that you feel supports the requirements of the role, then please APPLY NOW.

4WD Supacentre is one of Australia's leading and fastest growing omni-channel retailers. We are a family-operated business that specialises in outdoor recreation and lifestyle products. Our people are passionate about the outdoors and the lifestyle that we can bring to our customers and the community.

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