Service Administrator

3 weeks ago

Bentleigh East, Australia Wormald Full time

Service Administrator / Coordinator

Brand – Wormald | Bentleigh East, VIC | Full Time

  • Supportive and enjoyable working environment
  • Diverse and interesting role within a great team
  • National industry leader

Wormald has been designing, installing, and servicing fire protection systems since 1889.  Wormald operates in over 30 centres across Australia and is a leading fire protection company in the region.

Due to recent exponential grown, an exciting opportunity has become available within our East Bentleigh office for a Service Administrator to join our team. This role will work within our major contracts department ensuring the seamless delivery of high quality service to our client base.

Previous experience in working closely with internal and external stakeholders, including business customers is preferable, however “entry-level” applicants are also encouraged. You will be technologically savvy, open to working with new technology and systems and have an ability and desire to fulfil customer requirements in a fast paced and changing environment.

You will use your all round administration and customer service skills, ideally obtained in the building services industry, to ensure achievement of our customers’ service requirements. You will report directly into the Department Manager and work alongside a dedicated administration team supporting our field technicians.

You will have good communication and sound interpersonal skills and must be prepared to work as part of a committed team who are focused on fulfilling the business needs of our clients and 3rd party providers.

You will be a self-starter with well above average organisational skills, and are most at home multi-tasking.  Achieving deadlines is second nature and you will pride yourself on pleasing your customers. Proficient in the Microsoft Office range and Pronto (or other ERP’s) is a given and you will enjoy working both as a part of a team and autonomously.

This is an outstanding opportunity for an individual to use their high degree of motivation and people skills.  In return you will receive a competitive remuneration package with great career advancement opportunities for the right person.

Wormald recognises that a diverse workforce is essential to our ongoing business success and encourage applications from females, Indigenous & Torres Strait Islander descent and people form diverse backgrounds.

If you would like to work for a leader in the Fire Protection Industry, please apply below.

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