MI Clinical Applications Specialist ANZ

2 months ago

Brisbane, Australia GE Healthcare Full time

Job Description Summary

The Molecular Imaging Applications Specialist is responsible for providing the formal technical and clinical support during the sales process within Australia & New Zealand. Responsibilities may include, training and/or customer service activities. Providing the required pre-sale product demonstrations/educational sessions (or clinical trial support) as well as post-installation applications training and support. Responsibilities may also include ongoing post-sale customer support including on site clinical in-servicing and go-live support.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Key duties will include ( and not limited to):

  • Providing expertise anywhere from product demonstrations, to implementation and on-going support.

  • Developing, coordinating and delivering product training to customers and build solid customer relationships.

  • Become recognized expert in product/clinical technical competencies, answer a wide range of questions concerning software and clinical applications. 

  • Producing well-written post-training reports and provide regular feedback on customer satisfaction and needs.

  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies

  • Improve customer satisfaction and install base retention through continuing education on optimization of equipment utilization by customer

  • Support trade shows and professional conferences with educational training

Required Qualifications:

  • Bachelor of Applied Science in Nuclear Medicine

  • EPA licenses S14, IA 27, IA16 or IA16D or equivalent.

  • Current AHPRA registration

  • Demonstrated skills in clinical PET/Hybrid CT scanning on current products / platforms.

  • A clear thinker with the ability to interpret and translate complex technical data and systems.

  • Possess strong analytical and problem solving skills.

  • Ability to work in a team environment.

  • Exceptional communication and well-developed interpersonal skills will allow you to build effective relationships with key stakeholders and collaborate on the bigger picture.

  • Proficiency in computer skills in Microsoft Office Suite products

  • Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows

Preferred Qualifications:

  • Strong presentation skills (public speaking and lecture experience desired)

  • Demonstrated ability to understand and present complex material in understandable terms

  • Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)

  • Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)

  • Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)

  • Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve

  • Team oriented with a customer satisfaction mindset

  • Ability to multi-task effectively and manage multiple priorities at one time

  • Willingness to be flexible/adapt to changing work environments

  • Clinical experience in large hospital/university setting preferred

  • Three or more years of demonstrated clinical scanning skills in specific modality

  • Current GE product experience desired

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

  • Flexible working options and flexible hours

  • Competitive salary

  • 5 weeks leave (ask about "take 5")

  • Generous leave & family policies

  • Long term career opportunities (locally and globally)

  • Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping) *This was recently rated as one of our employees favourite benefits

Women and indigenous candidates are strongly encouraged to apply. Please note that to be considered for this position you must have unrestricted working rights for Australia and be prepared to undergo a background check which includes a police check. All GE HealthCare employees are required to be fully vaccinated for Covid-19.

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Additional Information

Relocation Assistance Provided: No

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