Change Communications Specialist
3 months ago
- Use your communications skills within a local council
- work on the delivery of an exceptional project
About Our Client
A vibrant local government area in Sydney's North Shore, known for its diverse community and rich cultural heritage. It offers a blend of urban and natural attractions, including bustling commercial centres, leafy suburbs, and scenic parks.
Job Description
Key Responsibilities
- Develop and Implement Change Communications Strategy: Craft compelling narratives that explain the why behind changes, highlighting benefits and impacts on staff and customers.
- Content Creation: Write and edit content for various platforms, including SharePoint, external websites, EDMs, Town Hall meetings, and communications for CEOs and General Managers.
- Stakeholder Engagement: Collaborate with the CIO, project leaders, and broader teams to gather insights and share stories, ensuring consistent and clear communication across all channels.
- Support for Customer Service and Planning Teams: Assist in the transition to new systems, focusing on customer-facing services, data accuracy, and improved reporting.
- Process Reviews: Work closely with the IT and comms teams to map out and refine existing processes, ensuring a smooth transition to the new system.
- Project Management: Manage the communications aspects of the project, including scheduling, delivery, and monitoring of communication materials.
The Successful Applicant
Qualifications
- Proven experience in change communications, particularly in the context of large-scale IT projects.
- Strong project management skills, with the ability to deliver high-quality work under tight deadlines.
- Excellent written and verbal communication skills, with a knack for simplifying complex information.
- Ability to work independently and as part of a team, with a proactive and go-getter attitude.
- Experience with SharePoint and other digital communication tools.
- Bachelor Degree in Communications ideal.
What's on Offer
- Hybrid working model
- Flexible working
- Great team environment
- Brand new offices
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